Organizational legitimacy perception: Gender and uncertainty as bias for evaluation criteria

Diéz‐Martín, Francisco; Miotto, Giorgia; Cachón‐Rodríguez, Gabriel

doi:10.1016/j.jbusres.2021.09.073

Cited by 35 publications

(18 citation statements)

References 112 publications

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“…Therefore, it seems likely that organizations perceived as legitimate will have the greatest influence over public health behaviors. Organizations gain legitimacy when the public perceives their actions are appropriate and through effective communication ( Díez-Martín et al, 2022 ; Prado-Roman et al, 2020 ). Thus, future research could examine how source factors (e.g., comparing different organizations) and communication strategies (e.g., continuous, transparent messages) increase perceived organizational legitimacy, reduce reactance, and increase intentions to practice preventative health behaviors.…”

Section: Discussionmentioning

confidence: 99%

Health Messaging During a Pandemic: How Information Type and Individual Factors Influence Responses to COVID-19 Messages

Bigsby

Morrow

2022

American Behavioral Scientist

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Traditional approaches to public health messaging suggest successful COVID-19 messages should communicate about the health threat and present effective protective behaviors. However, as the pandemic continues, how individual factors affect audience responses to such messages needs to be explored. We surveyed 224 U.S. residents (equal distribution among age group, education level, and gender) in a 2 (health threat information: high versus low) × 2 (self-efficacy information: present versus absent) × 2 (response efficacy information: present versus absent) experimental design. Variations in message information did not influence mask wearing and handwashing behavioral intentions. Instead, participant responses followed reactance theory predictions. Feelings of fear about COVID-19 and reactance proneness predicted a perceived freedom threat. Perceiving a freedom threat predicted reactance to the COVID-19 message, which was associated with decreased intentions to wear a mask and handwash. Political ideology was also associated with behavioral intentions. The more conservative a person identified, the less likely they were to intend to engage in COVID-19 protection behaviors. Our findings call into question the effectiveness of traditional health messaging during a pandemic and demonstrate the implications of politicizing health behaviors.

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Section: Discussionmentioning

confidence: 99%

Health Messaging During a Pandemic: How Information Type and Individual Factors Influence Responses to COVID-19 Messages

Bigsby

Morrow

2022

American Behavioral Scientist

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“…Uncertain scenarios reflect situations with low security and trust levels that impact on consumer behavior [ 12 ]. These scenarios have been widely analyzed in the literature, especially in research papers about consumer behavior [ 14 ].…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…During the COVID-19 crisis, men and women used different mindsets when evaluating organizations’ legitimacy. While cognitive evaluation criteria predominate in men, pragmatic evaluation criteria were more relevant in women, under higher uncertainty [ 12 ]. In this context, there is a large amount of literature regarding differences in behavior for men and woman in risky situations [ 22 , 23 ].…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…In fact, it has been proven that COVID-19 influenced consumers’ living and thinking patterns, resulting in one of the variables that has had the strongest effect on impulsive purchase behavior [ 10 ]. Other factors that have impacted in consumer behavior are digitalization [ 11 ] and the problems of mental health [ 12 ]. The increase in online purchases at the expense of purchases in physical stores was confirmed.…”

Section: Introductionmentioning

confidence: 99%

“…We consider that, as consumer behavior can vary depending on the uncertain situation under consideration [ 12 , 13 ], COVID-19 can generate purchase behaviors that differ depending on the exposure to the disease: those that suffer permanent consequences (long COVID); those that have suffered and recovered without after effects; and those that have never been infected. Following the World Health Organization, persistent or long COVID is a syndrome characterized by the persistence of symptoms of COVID-19 weeks or months after the initial infection, or by the appearance of symptoms after a time without them (breathing problems, headaches, vomiting, extreme exhaustion, etc.).…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Is Purchase Behavior Different for Consumers with Long COVID?

Blanco‐González

Cachón‐Rodríguez

Del-Castillo-Feito

et al. 2022

IJERPH

Self Cite

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COVID-19 has generated an uncertain environment, which has motivated changes in consumers’ behavior globally. However, previous studies have not clarified if these effects are equally strong throughout the population. In this research, we want to analyze if there are behavioral differences between long-COVID consumers and others. For this purpose, we analyzed a sample of 522 consumers divided into three groups depending on their type of exposure to the disease: those with long COVID; ones that had recovered from COVID-19; and those that had never had COVID-19. The results show that the effect that COVID-19 has on purchase behavior differs depending on the type of exposure to the disease. In fact, those with long COVID experienced more pleasure when purchasing than other people, but they needed higher trust levels in the enterprises to purchase from them, since that reduces their perception of uncertainty. Furthermore, for long-COVID individuals, an organization’s legitimacy level is even more important than for other consumer groups with less contact with the disease.

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Government environmental concerns and corporate green innovation: Evidence from heavy‐polluting enterprises in China

Chen,

Zhu,

Ding

et al. 2023

Bus Strat Env

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The objective of this study is to examine the impact of government environmental concerns on green innovation and whether this has a “leverage effect” or a “crowding‐out effect.” This study employs a two‐way fixed‐effects model to conduct an empirical test using panel data from 2010 to 2020 on Chinese firms listed in heavy‐polluting industries. The results suggest that an increase in government environmental concerns can promote corporate green innovation. However, government environmental concerns primarily stimulate strategic innovation rather than substantive innovation. After a series of robustness and endogeneity tests, the conclusions of this paper still hold. Corporate green innovation induced by government environmental concerns is not the “leverage effect” superimposed on existing innovation activities but the “crowding‐out effect” of other technological innovation. The heterogeneity tests in this paper indicate that the impact is more pronounced for firms with poorer environmental conditions, stronger political connections, and richer executive backgrounds.

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Organizational legitimacy perception: Gender and uncertainty as bias for evaluation criteria

Cited by 35 publications

References 112 publications

Health Messaging During a Pandemic: How Information Type and Individual Factors Influence Responses to COVID-19 Messages

Health Messaging During a Pandemic: How Information Type and Individual Factors Influence Responses to COVID-19 Messages

Is Purchase Behavior Different for Consumers with Long COVID?

Government environmental concerns and corporate green innovation: Evidence from heavy‐polluting enterprises in China

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