2014
DOI: 10.3390/systems2010024
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Organizational Learning in Health Care Organizations

Abstract: The process of collective education in an organization that has the capacity to impact an organization's operations, performance and outcomes is called organizational learning. In health care organizations, patient care is provided through one or more visible and invisible teams. These teams are composed of experts and novices from diverse backgrounds working together to provide coordinated care. The number of teams involved in providing care and the possibility of breakdowns in communication and coordinated c… Show more

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Cited by 59 publications
(52 citation statements)
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“…Therefore, it becomes important for the entire healthcare personnel to evolve their knowledge regularly [7]. At present, with the boom in dental tourism in India, it becomes important that the dentists are able to identify and screen potential carriers for such diseases [8].…”
Section: Discussionmentioning
confidence: 99%
“…Therefore, it becomes important for the entire healthcare personnel to evolve their knowledge regularly [7]. At present, with the boom in dental tourism in India, it becomes important that the dentists are able to identify and screen potential carriers for such diseases [8].…”
Section: Discussionmentioning
confidence: 99%
“…Organisational learning is defined as the "process of collective education in an organization that has the capacity to impact an organization's operations, performance and outcomes" [12] (p. 24). In the health sector, the use of systems approaches allows on-going education and fosters formal and informal learning across teams of people who have occupations that range from cleaners to surgeons.…”
Section: How Systems Approaches Are Used To Educate In Diverse Fieldsmentioning
confidence: 99%
“…For example, the central importance of the word 'systems' can be clearly seen, together with the other high frequency words such as education, learning, system, dynamics, thinking, design, systemic, management, sustainability, etc. The material provided by the authors for the special issue [2][3][4][5][6][7][8][9][10][11][12][13][14][15] discusses the current status of systems education and the extent to which the systems community is delivering on the ambition to provide a systems education for a sustainable planet. For the purposes of this paper, the 14 special issue papers have been classified into five distinct themes, as illustrated in Figure 2.…”
Section: Introductionmentioning
confidence: 99%
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“…Organisational-level learning in healthcare is essential, as hospitals consist of complex systems in which staff perform various roles and responsibilities, communicate and transfer information and collectively deliver patient care (Ratnapalan & Uleryk, 2014). …”
Section: Organisational Learning Theorymentioning
confidence: 99%