2021
DOI: 10.21037/jhmhp-21-19
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Organizational learning—COVID-19 experience: innovative global practices for improving patient care in crisis response

Abstract: Across human history, civilizations have responded to disasters and outbreaks of disease with increasingly complex, systematic approaches as a means of organizing chaos and protecting human life. The SARS-CoV-2 coronavirus (COVID-19) pandemic provides a unique opportunity to learn from the practice of disaster management and crisis-driven changes to patient care processes in hospital and emergent care environments worldwide. COVID-19 acts as an accelerant for process change and the need for redesign in systems… Show more

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Cited by 3 publications
(2 citation statements)
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“…Using a DE allowed them to broaden and reframe education scholarship practice during the pandemic. Other articles describe DE’s suitability for programs implemented during COVID-19, highlighting the evolving circumstances initiatives must respond to ( Karalis, 2020 ; Muskopf et al, 2021 ).…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Using a DE allowed them to broaden and reframe education scholarship practice during the pandemic. Other articles describe DE’s suitability for programs implemented during COVID-19, highlighting the evolving circumstances initiatives must respond to ( Karalis, 2020 ; Muskopf et al, 2021 ).…”
Section: Introductionmentioning
confidence: 99%
“…While the literature describes practical steps for implementing DE in COVID-19, most remain theoretical and unreflective of real-life challenges faced by evaluators ( Parker et al, 2021 ; Patton, 2021 ). Other evaluators describe practical challenges with conducting DE during COVID-19 but do not necessarily offer solutions to these challenges based on their experiences ( Karalis, 2020 ; Muskopf et al, 2021 ; Wu et al, 2021 ).…”
Section: Introductionmentioning
confidence: 99%