Organizational Learning Berdampak pada Kinerja Karyawan Didukung Kesiapan Berubah Karyawan Sub Direktorat Komersial dan Hubungan Pelanggan PDAM Surya Sembada Surabaya
Athallah Refi,
Hesty Prima Rini
Abstract:This study aims to measure the effect of organizational learning on employee performance through readiness to change. Quantitative research methods by taking samples with non-probability sampling and purposive sampling technique methods as many as 50 employees. Data analysis technique with Smart PLS software with hypothesis testing using PLS-based SEM. The results showed that organizational learning and change readiness had an effect on employee performance at PDAM Surya Sembada Surabaya, organizational learni… Show more
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