Organizational Learning

and, Linda Argote; Todorova, Gergana

doi:10.1002/9780470753378.ch5

Cited by 28 publications

(26 citation statements)

References 203 publications

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“…Our research agenda – which centres on how the experience of individual actors and changes in the surrounding context interact to shape routine performances – coincides with recent calls for research to extend our understanding of the micro‐foundations of organizational routines (Argote and Todorova, 2007; Felin and Foss, 2005; Foss, 2009; Salvato and Rerup, 2011). We conduct the analyses in the setting of municipal garbage collection for San Diego, one of the largest cities in the United States.…”

Section: Introductionmentioning

confidence: 85%

Examining the Stability and Variability of Routine Performances: The Effects of Experience and Context Change

Turner

Fern²

2012

J Management Studies

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This study examines how the performance experience of actors shapes the stability and variability of routine performances. We argue that experience in performing a routine provides actors with greater understandings of the routine and its context, which provides an overall stabilizing effect on routine performances, but experience also heightens actors' capacity to adjust performances in response to changes in contextual constraints. Our analyses of routine performances in the waste collection sector are generally consistent with the arguments. Our findings also highlight differences in how actors' experience affects responsiveness to different forms of change in contextual constraints. These findings help to extend our understanding of the micro-foundations of routines. processes (i.e., dynamic routines) that support adaptation, it has given little explicit attention to the role that individuals within the routine may play in adapting routines to changes in the context.More recently, scholars have focused on the agency of actors within routines. This research explores how the internal properties of routines contribute to their stability and variability, and describes routines as 'generative systems' in reference to the internal components and mechanisms that enable routines to generate a variety of performances (Feldman and Pentland, 2008, p. 302). These performances refer to the sequences of actions that are carried out by actors engaged in the routine, and research suggests that these sequences are never identical (Cohen, 2007;Pentland et al., 2011;Salvato, 2009). The concept of performance experience plays a central role in this generative model of routines. Performance experience contributes to stability through processes that form and maintain actors' understandings of the routine, and to variability through modification processes involving endogenous change that reshape how actors understand the routine (Feldman and Pentland, 2003;Rerup and Feldman, 2011). While this research has extended our understanding of the agency of actors in routines, it has focused primarily on processes of endogenous change, and gives less consideration to how actors may influence responses to changes in context.The purpose of this study, then, is to help advance our understanding of routines by considering both the challenges of responding to contextual changes, as emphasized in traditional routines scholarship, and the agency of individual actors, as emphasized in recent research on routines. This aim is consistent with Cohen's (2007) call for developing more systematic understanding of routines as patterns of actions that reflect stability and variability amid changes in the environment surrounding them. Our research highlights that the individual actors performing the routine can themselves play a central role in shaping these patterns of action. In particular, this study helps to extend the routines literature by considering how the performance experience of actors may influence responsiveness to contextual changes.Differing...

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Section: Introductionmentioning

confidence: 85%

Examining the Stability and Variability of Routine Performances: The Effects of Experience and Context Change

Turner

Fern²

2012

J Management Studies

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“…Organizational learning is studied in a variety of disciplines, each offering distinct conceptualizations (Argote & Todorova, 2007;Easterby-Smith, 1997;Levitt & March, 1988). One particularly practical conceptualization emphasizes the structural mechanisms by which organizational learning can be facilitated.…”

Section: Higher Levels Of Theorymentioning

confidence: 99%

Training and employee development for improved performance.

Brown

Sitzmann

2011

APA Handbook of Industrial and Organizational Psychology, Vol 2: Selecting and Developing Members for the Organization.

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Brown's time was funded in part by a fellowship from the Henry B. Tippie College of Business. Traci Sitzmann's time was funded by the Advanced Distributed Learning Initiative, Office of the Deputy Under Secretary of Defense for Readiness and Training, Policy and Programs. The views expressed here are those of the authors and do not necessarily reflect the views or policies of the Department of Defense. We thank Sheldon Zedeck, Herman Aguinis, and Lisa Burke for their insightful feedback. We also thank Katherine Ely and Shenan Hahn for their invaluable assistance.

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“…Argote and Todorova (2007) identified the organizational context for its potential to influence individuals' abilities to augment and create knowledge. Others have suggested that this organizational influence occurs through a dynamic interaction among individuals' cognitions, behaviors and their surroundings (akgün et al 2003).…”

Section: Perceptions Of Organizational Context and Knowledge Acquisitmentioning

confidence: 99%

“…as with knowledge acquisition, personality traits could influence these processes. Likewise, organizational context may play a role in the dissemination and application of knowledge once it has been acquired (Argote and Todorova 2007), particularly in post-Soviet contexts known for supporting norms of behavior characterized as hostile toward knowledge sharing (Foss et al 2010;Michailova and Husted 2003). such reluctance to share knowledge has serious implications for international joint ventures in this region given that a primary motive for foreign partners to enter into alliances is to acquire local knowledge from their local partners (inkpen and Beamish 1997).…”

Section: Limitations and Directions For Future Researchmentioning

confidence: 99%

Predictors of Individual Knowledge Acquisition Commitment in a Post-Soviet Setting

et al. 2011

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0Drawing upon interdisciplinary literature, particularly institutional theory, we tested Nonaka's (1994) predictors of individual knowledge acquisition commitment among 1,949 employees from four firms in Ukraine, a transition economy where low absorption of knowledge has slowed economic reforms. 0 Five personality traits explained nearly 44% of the variance in knowledge acquisition commitment, but the results concerning the influence of individuals' perceptions of the organizational context were mixed. 0The findings affirm the value of individual level research in international management (IM), and underscore the importance of contextualizing theoretical models of knowledge acquisition rather than assuming universality. 0 the results have practical implications for the performance of international joint ventures and subsidiaries that are dependent on host country labor in this context, and for indigenous firms attempting to transfer knowledge from developed economies.

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Organizational Learning

Cited by 28 publications

References 203 publications

Examining the Stability and Variability of Routine Performances: The Effects of Experience and Context Change

Examining the Stability and Variability of Routine Performances: The Effects of Experience and Context Change

Training and employee development for improved performance.

Predictors of Individual Knowledge Acquisition Commitment in a Post-Soviet Setting

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