Organizational Determinants of Workplace Violence Against Hospital Workers

Arnetz, Judith E.; Hamblin, Lydia E.; Sudan, Sukhesh; Arnetz, Bengt B.

doi:10.1097/jom.0000000000001345

Cited by 71 publications

(71 citation statements)

References 46 publications

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“…Finally, experiencing workplace violence was another key variable associated with our primary outcomes. Workplace violence is associated with poor quality of life, increased staff turnover, BO and STS, and poor patient care outcomes in other studies (Arnetz et al ; Beck ; Itzhaki et al ; Lanctôt & Guay ). We found that both witnessing and experiencing workplace violence were significantly associated with poor CS and increased BO and STS scores.…”

Section: Discussionmentioning

confidence: 78%

A cross‐sectional examination of factors associated with compassion satisfaction and compassion fatigue across healthcare workers in an academic medical centre

Okoli

Seng

Otachi

et al. 2019

Int J Mental Health Nurs

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Compassion satisfaction (CS) among healthcare professionals is a sense of gratification derived from caring for their suffering patients. In contrast, compassion fatigue, often a consequence of burnout (BO) and secondary traumatic stress (STS), is detrimental to healthcare professionals' productivity and patient care. While several studies have examined CS, BO, and STS among healthcare professionals, the majority have assessed samples in specific disciplines. However, the comparative differences in these factors by discipline or work setting are not well known. The aims of this study were to examine the differences in CS, BO, and STS by discipline and work setting, and to assess demographic, work-related, and behavioural factors associated with these outcomes. An electronic survey was administered (N = 764) at a large academic medical centre in the southeast United States. Questions elicited demographic variables, workrelated factors, behavioural/lifestyle factors, experience with workplace violence, and the Professional Quality of Life Scale. Findings of the study determined that the rates of CS, BO, and STS vary across healthcare disciplines and work settings. Demographic, work-related, behavioural, and work setting (i.e., experience of workplace violence) factors were differentially associated with experiences of CS, BO, and STS. The results of the study suggest two potential areas for research, specifically workplace violence and sleep quality as a means of further understanding reduced CS and increased BO and STS among healthcare workers. These findings have important implications for future research and policy interventions to enhance healthcare workers' health and safety.

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Section: Discussionmentioning

confidence: 78%

A cross‐sectional examination of factors associated with compassion satisfaction and compassion fatigue across healthcare workers in an academic medical centre

Okoli

Seng

Otachi

et al. 2019

Int J Mental Health Nurs

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“…Additionally, compared with other forms of violence, internal and psychological violence is more strongly associated with organizational factors (Arnetz, Hamblin, Sudan, & Arnetz, 2018;Kwan, Tuckey, & Dollard, 2016;Van De Griend & Messias, 2014;Zhang et al, 2017); therefore, the associations between workplace violence and health can be confounded by organizational psychosocial work conditions. Psychosocial work conditions were reported to be associated with many stress-related disorders (Nieuwenhuijsen, Bruinvels, & Frings-Dresen, 2010); however, these conditions have rarely been considered in previous studies analysing the relationship between workplace violence and health.…”

Section: Introductionmentioning

confidence: 99%

Internal workplace violence from colleagues is more strongly associated with poor health outcomes in nurses than violence from patients and families

Pien

Cheng

2018

Journal of Advanced Nursing

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Aims To examine the associations between different workplace violence sources and health outcome in nurses. Background Workplace violence is a major threat to nurses’ physical and mental health. Other workers in the health sector, patients and visitors can cause workplace violence. To effectively prevent workplace violence‐related health problems, the differential impact of internal and external violence needs to be explored. Designs A cross‐sectional survey of 1,690 fully employed female nurses. Methods A self‐administered questionnaire was used to record the nurses’ experiences of workplace violence, including types (physical, psychological, verbal and sexual) and sources (internal and external) of violence. Data on psychosocial work conditions including work shift, psychological job demands, job control and workplace justice, were also collected. The nurses’ health condition was measured using the 5‐item Brief Symptom Rating Scale and Self‐Rated Health Scale and multivariable logistic regression was used to examine the associations between workplace violence and health. The study was carried out in 2015–2016. Results Sixty percent of the internal workplace violence was psychological and verbal and adverse psychosocial work conditions were associated with workplace violence. After adjustment for demographic characteristics and psychosocial work conditions, internal workplace violence resulted in higher risks of poor self‐rated health and mental health than did external workplace violence, particularly in nurses who had experienced psychological and verbal violence. Conclusion Internal workplace violence in the form of psychological and verbal violence had a stronger effect on nurses’ health than did external workplace violence. Organization‐level measures should be implemented to prevent internal violence.

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“…Interpersonal trust, a part of interpersonal relationships, should also associate with workplace violence. Besides, interpersonal conflict was an important factor associated with hospital workers which had been identified in previous studies [24]. As the association between and interpersonal conflict [25], we can also believe the effect of workplace violence on interpersonal trust.…”

Section: Introductionmentioning

confidence: 54%

The Effect of Workplace Violence on Depression among Medical Staffs in China: The Mediating Role of Interpersonal Trust

Wang

Zhang

Sun

2020

Preprint

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Background: Workplace violence has been recognized globally as a serious occupational hazard in health services occupations, and existing studies have identified that workplace violence can significantly lead to depression. Interpersonal trust, an important topic, also has been proved associated with workplace violence and depression. However, the moderating effect of interpersonal trust has not been tested before, which can help us to further understand the effect mechanism of workplace violence on depression. Method: In the current study, we collected 3,426 valid questionnaires based on a cross-sectional design among medical staff in Chinese hospitals. Depression, workplace violence, interpersonal trust, social support, physical diseases, and some other social-demographic variables were evaluated. Results: The data analyzed in the current study supported that there were 52.2% of medical staff experienced workplace violence before. Experiencing verbal violence (b=2.99, p<0.001), experiencing physical violence (b=3.70, p<0.01), experiencing both kinds of the violence (b=4.84, p<0.001), high level of interpersonal trust (b=0.22, p<0.001), nursing (b=1.10, p<0.05), manager (b=-1.72, p<0.001), suffering physical disease (b=3.35, p<0.001), social support (b=-0.23, p<0.001) were significantly associated with depression. Interpersonal trust had a partial mediating effect on the relationship between workplace violence and depression. Conclusion: Interpersonal trust can be a mediator between workplace violence and depression. Some potential strategies would be beneficial to promoting the mental health status among medical staff.

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Organizational Determinants of Workplace Violence Against Hospital Workers

Cited by 71 publications

References 46 publications

A cross‐sectional examination of factors associated with compassion satisfaction and compassion fatigue across healthcare workers in an academic medical centre

A cross‐sectional examination of factors associated with compassion satisfaction and compassion fatigue across healthcare workers in an academic medical centre

Internal workplace violence from colleagues is more strongly associated with poor health outcomes in nurses than violence from patients and families

The Effect of Workplace Violence on Depression among Medical Staffs in China: The Mediating Role of Interpersonal Trust

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