Organizational cynicism and employee performance

Arslan, Muhammad

doi:10.1108/jgr-05-2018-0014

Cited by 16 publications

(10 citation statements)

References 52 publications

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“…The modern business environment nowadays is seeing an increase in demand for ethical CSRs (37,38). Ethical CSR is related to those activities which are not specified by the law but are expected to be done by corporations for the respect toward individuals, prevent the loss, and minimizing societal damage (39,40).…”

Section: Ethical Csrmentioning

confidence: 99%

Struggling With Business Corporate Cynical Impression? Powerful Methods of CSR to Enhance Corporate Image and Consumer Purchase Intention

Avotra

et al. 2021

Front. Public Health

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This study focuses on the perception of Chinese students about the image of the company and their purchase intention if the organization has a business cynical impression in the minds of its targeted customers. The study proposed three different types of corporate social responsibility (CSR) to cope up with the organizational cynical impression. These types are Economic and Legal CSR, Philanthropic CSR, and Ethical CSR. The main objective of this study is to determine which CSR type is better to reduce the corporate cynical impression on corporate image and the purchase intentions of consumers. In the study design, the bootstrap approach and AMOS 24 were employed to deal with mediation. The researchers recruited 500 individuals from different educational institutions in China using a simple random selection process. The outcomes of this study indicated that all three types of CSR are successful in mitigating the detrimental effects of corporate cynicism on the image of a firm and the purchase intentions of consumers. A more effective technique of boosting the corporate image of a company and purchase intention of a consumer is via charitable CSR, which may help restore the image of a company and the purchase intention of a consumer that has been affected by corporate cynicism among its target customers.

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Section: Ethical Csrmentioning

confidence: 99%

Struggling With Business Corporate Cynical Impression? Powerful Methods of CSR to Enhance Corporate Image and Consumer Purchase Intention

Avotra

et al. 2021

Front. Public Health

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“…The research findings of Luong (2012) that The results of this study indicate that employee engagement moderates the relationship between organizational cynicism and employee performance positively. The differences between the research of Chen & Kao (2012) and Arslan (2018) indicate that employee engagement deserves to be tested further as a moderating variable in the relationship between perceived organizational support and employee performance. Besides that, there are other findings that can be a research gap that can be considered by the authors using employee engagement as a moderating variable.…”

Section: General Managementmentioning

confidence: 86%

Outcome-Based Performance Management and Re-Performance of State Civil Apparatus Employees of Aceh Government

2024

qas

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This study aims to study the effect of outcome-based performance management on the performance of state civil servants, and also examine the role of perceived organizational support in mediating the relationship of outcomebased performance management to the performance of civil servants in the Aceh government. In addition, this study also examines the role of employee sincerity in involving themselves in moderating the relationship between exogenous and endogenous variables.From a total of 505 questionnaires distributed, as many as 435 respondents returned the questionnaires and 84 of them were declared invalid, so that the total questionnaire used in this study was 351. outcome-based performance managementin the Aceh government environment, it has a significant positive effect and is the only antecedent that is considered to be able to directly improve employee performance. Outcome-based performance management in the Aceh government environment positively and significantly affects employees' perceptions of their institutions where they believe that the organization supports them in achieving performance. The results of this study are expected to contribute to enriching the repertoire of knowledge, especially in the field of performance management.Outcome-based performance management is a performance management practice that has never been applied before in government institutions in Indonesia.

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“…exhaustion, is the most significant predictor of task performance, while cynicism is the most powerful predictor of contextual performance. Arslan (2018) indicated that when employees express negative attitudes at work, their performance, engagement and creativity are more likely to reduce. Abraham (2000) argued that cynical attitudes stem from employees' perception of a lack of trust, confidence and support in organization and influence employees' satisfaction, commitment and performance.…”

Section: Cynicism and Task Performancementioning

confidence: 99%

How do remote workers perform during COVID-19 lockdowns? Examining professional isolation, cynicism and psychological hardiness

Liu

2022

ITP

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PurposeWith the spread of COVID-19, governments have initiated lockdown procedures and forced organizations to switch to remote working. Employees working remotely in isolated and confined situations are experiencing great stress and uncertainty. This study aims to investigate how remote workers perform during lockdowns.Design/methodology/approachDrawing on social information processing theory, this study developed and tested hypotheses linking professional isolation, cynicism and task performance. This study was comprised of 497 remote workers in the financial industry in China.FindingsThe findings revealed that professional isolation is positively related to cynicism, and cynicism is negatively related to task performance. Cynicism mediates the relationship between professional isolation and task performance. The results indicated that psychological hardiness moderated the mediation effect of professional isolation on task performance through cynicism.Practical implicationsThis research offers implications for managers and practitioners on reducing employees' feeling of isolation through effective communication, collaboration and support via online platforms and preventing and reducing cynicism by introducing clear organizational policy and practice to balance job demands and job resources. Meanwhile, managers can develop commitment, control and challenge components of employees' psychological hardiness to enhance job performance.Originality/valueThis study extends the remote working literature in a crisis situation and fills the gap in the cynicism literature by understanding the role played by cynicism for remote workers. The current study also adds to the literature by highlighting the importance of psychological hardiness for remote workers during the pandemic.

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Organizational cynicism and employee performance

Cited by 16 publications

References 52 publications

Struggling With Business Corporate Cynical Impression? Powerful Methods of CSR to Enhance Corporate Image and Consumer Purchase Intention

Struggling With Business Corporate Cynical Impression? Powerful Methods of CSR to Enhance Corporate Image and Consumer Purchase Intention

Outcome-Based Performance Management and Re-Performance of State Civil Apparatus Employees of Aceh Government

How do remote workers perform during COVID-19 lockdowns? Examining professional isolation, cynicism and psychological hardiness

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