Organizational culture in airworthiness management programmes: extending an existing measurement model

Abstract

All civil and private aircraft are required to comply with the airworthiness standards set by their national airworthiness authority and throughout their operational life must be in a condition of safe operation. Aviation accident data shows that over 20% of all fatal accidents in aviation are due to airworthiness issues, specifically aircraft mechanical failures. Ultimately it is the responsibility of each registered operator to ensure that their aircraft remain in a condition of safe operation, and this is done through both effective management of airworthiness activities and the effective programme governance of safety outcomes. Typically, the projects within these airworthiness management programmes are focused on acquiring, modifying and maintaining the aircraft as a capability supporting the business. Programme governance provides the structure through which the goals and objectives of airworthiness programmes are set along with the means of attaining them. Whilst the principal causes of failures in many programmes can be traced to inadequate programme governance, many of the failures in large-scale projects can have their root causes in the organizational culture and more specifically in the organizational processes related to decision-making. This paper examines the primary theme of project and programme-based enterprises, and introduces a model for measuring organizational culture in airworthiness management programmes using measures drawn from 211 respondents in Australian airline programmes. The paper describes the theoretical perspectives applied to modifying an original model to specifically focus it on measuring the organizational culture of programmes for managing airworthiness; identifying the most important factors needed to explain the relationship between the measures collected, and providing a description of the nature of these factors. The paper concludes by identifying a model that best describes the organizational culture data collected from seven airworthiness management programmes.

Relación Entre Cultura Organizacional Y Compromiso Organizacional en Analistas De Tecnología De Una Empresa Peruana De Servicios Tecnológicos

“…El Modelo de Denison enfatiza la importancia de la "misión", y Cameron y Quinn describen una dimensión de "objetivos racionales" que toma una posición similar en su modelo. Sin embargo, Denison adopta una perspectiva más holística de la cultura que incluye el ajuste estratégico y la adaptabilidad; desarrollando de esta manera una descripción más completa de la relación entre la cultura organizacional y el desempeño (Trew, Coffey y Trigunarsyah 2012). El modelo de Denison se basa en asociaciones entre actitudes de los empleados, entendidas como manifestaciones de la cultura, y el desempeño organizacional (Martínez, 2010).…”

The Role Of Leadership In Aviation Safety And Aircraft Airworthiness

“…The importance of leadership in the development of organizational safety culture was identified in Trew, Trigunarsyah, and Coffey research [36]. They surveyed seven Australian airworthiness management programs within airlines which were concerned with keeping aircraft in an airworthy state.…”

Civil and Military Airworthiness Challenges in Asia

“…All civil and military aircraft are required to comply with the airworthiness standards set by their state airworthiness authority (Civil Aviation Authority or Military) and throughout their operational life must be in a condition of safe operation. Aviation accident data shows that over 20% of all fatal accidents in aviation are due to airworthiness issues, specifically aircraft mechanical failures (Trew et al 2013). Ultimately, it is the responsibility of each registered operator to ensure that their aircraft remain in a condition of safe operation, and this is done through both effective management of airworthiness activities and effective programme governance of safety outcomes.…”