Organizational Buyers' Adoption and Use of B2B Electronic Marketplaces: Efficiency- and Legitimacy-Oriented Perspectives

Son, Jai-Yeol; Benbasat, Izak

doi:10.2753/mis0742-1222240102

Cited by 273 publications

(230 citation statements)

References 9 publications

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“…Electronic Data Interchange (Teo et al, 2003); B2B electronic market places (Son and Benbasat, 2007); IT facilitated virtualisation (Liu et al, 2008); RFID (Tsai et al, 2013); Grid computing (Messerschmidt and Hinz, 2013 (Chatterjee et al, 2002); Internet-based inter-organizational systems (Sodero et al, 2013); ERP (Liang et al, 2007) Table 1. Studies of conforming to institutional pressures and IT adoption stages STREAM 2: Research has also examined, although to a more limited extent, the role of institutional misalignments in IT adoption (see Figure 2).…”

Section: Stage Of Adoption Type Of It Innovation (Authors) Intention mentioning

confidence: 99%

When innovation fails: An institutional perspective of the (non)adoption of boundary spanning IT innovation

Bunduchi

Smart

Charles

et al. 2015

Information & Management

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Section: Stage Of Adoption Type Of It Innovation (Authors) Intention mentioning

confidence: 99%

When innovation fails: An institutional perspective of the (non)adoption of boundary spanning IT innovation

Bunduchi

Smart

Charles

et al. 2015

Information & Management

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“…We also analyzed the constructs' discriminant validity by examining whether the square root of the indicators' AVE within any construct was higher than the correlations between it and any other construct (Son and Benbasat 2007). All included constructs met this criterion, thus evidencing discriminant validity (see Online Resource 1.2).…”

Section: Measurement Model Validationmentioning

confidence: 99%

The impact of the package opening process on product returns

Zhou

Hinz

Benlian

2017

Bus Res

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High product return rates are an increasingly pressing challenge for many e-retailers around the world. To address this problem, this paper offers a new perspective by focusing on the critical moment of the package-opening process. Going beyond previous research, which has primarily focused on website information and the product itself, we examine the effects of the outside appearance (i.e., the color of the delivery package) and contents of the delivery package (i.e., extra gifts, coupons, and preprinted return labels) on consumer return behavior. Our findings across two experimental studies and an observational field study show that a well-considered package design, including colorful packaging and extra gifts, significantly lowers consumers' return intentions and actual returns. We also explore the process of consumers' cognitive-affective reactions after opening a delivery package. During this two-stage reaction process, pleasure plays a crucial role in the consumer's return choice.

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“…Alibaba.com manages an industry specific e-marketplace that has become the world's largest e-marketplace [66]. Global Healthcare Exchange (GHX) is another, the world's largest EPM in the health-care [93]. Cc-hubwoo is the leading global provider for source-to-pay electronic solutions and supplier network management.…”

Section: E-procurement Marketplacementioning

confidence: 99%

“…The growing interest in EPM's in the research literature has been accompanied by an acknowledgement that the failure rate of such intermediaries is high [40], [50], [91], [93]. In January 2010, EmarketServices (Site 3) published evidence of this failure with around 650 electronic marketplaces currently in operation.…”

mentioning

confidence: 99%

A Systematic Literature Review of Flexible E-Procurement Marketplace

Shirzad

Bell

2013

J. theor. appl. electron. commer. res.

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During the Web era e-procurement has witnessed a steep rise in marketplace deployment; this has been followed by a substantial number of failures. A number of larger technology providers are now left to support both small and large businesses. Flexibility has been a key enabler in supporting network evolution across a varied number of domains. The aim of this study is to investigate flexibility around marketplace evolution, success and failure. In particular, explore the inter-relationships between architectural flexibility and the evolving Web and Internet. A systematic literature review (SLR) was carried out in order to uncover the changes that have taken place over the past fifteen years. A conceptual model is produced early in the research in order to provide contextual underpinning. We employed a manual search of 5 journals. Of the 22 relevant studies, one addressed research trends around e-procurement in pharmaceutical organizations. Three addressed eprocurement in financial organizations. A number of flexibility categories are uncovered by the SLR and then used as a means to support flexible e-procurement marketplace (EPM) design and adoption, recognising EPM evolution over the volatile study period. Flexibility categories are uncovered and comprise technical, organisational, environmental and strategic (TOES) concerns.

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Organizational Buyers' Adoption and Use of B2B Electronic Marketplaces: Efficiency- and Legitimacy-Oriented Perspectives

Cited by 273 publications

References 9 publications

When innovation fails: An institutional perspective of the (non)adoption of boundary spanning IT innovation

When innovation fails: An institutional perspective of the (non)adoption of boundary spanning IT innovation

The impact of the package opening process on product returns

A Systematic Literature Review of Flexible E-Procurement Marketplace

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