Organizational business intelligence and decision making using big data analytics

Niu, Yanfang; Ying, Limeng; Yang, Jie; Bao, Mengqi; Sivaparthipan, C. B.

doi:10.1016/j.ipm.2021.102725

Cited by 135 publications

(60 citation statements)

References 30 publications

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“…The Business Intelligence concept may play a significant role in optimizing organizational effectiveness. Business Intelligence helps gather essential information from a wide variety of unstructured data and convert them into actionable insights that allow organizations to make information-based policy decisions and improve business efficiency and productivity [2].…”

Section: Introductionmentioning

confidence: 99%

Performance Evaluation of 198 Village Governments using Fuzzy TOPSIS and Intuitionistic Fuzzy TOPSIS

Hayuningtyas

Purnomo

Wibawa

2022

KINETIK

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Currently, volatility, uncertainty, complexity, and ambiguity (VUCA) have become unavoidable problems. In addition, knowledge or information that is not managed properly can result in inappropriate decision-making processes within an organization. Business Intelligence conception is then becoming an essential view for converting unstructured data and information into a more actionable strategic plan that allows organizations to make competitive decisions. Village Government (VG) is the smallest organization in the Indonesian government system because VG implemented regulation and development programs in all areas of a national government. VG executes a series of tasks every year starting from planning, budgeting, administrating, executing, and reporting. However, the important role of VG in the development of a country brings also some drawbacks such as corruption and other domino effects. Several factors have been identified that cause those problems such as lack of capabilities in managing village organization and human resources quality. Monitoring and evaluation regarding those VG performances normally have been done each year. However, measurable evaluation standard for VG performance until recently has not been determined nationally. This study is intended to make a comprehensive standard of village government performance assessment through a Good Governance Framework approach. This study involved 198 villages from Madiun Regency as a case study. Seventy-four measured parameters were proposed to evaluate VG performance mapping. Fuzzy TOPSIS is implemented to rank those 198 villages into 4 groups of VG performance levels. The fuzzy TOPSIS classification result has been validated by using manual scoring and the accuracy reached 86,4%.

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Section: Introductionmentioning

confidence: 99%

Performance Evaluation of 198 Village Governments using Fuzzy TOPSIS and Intuitionistic Fuzzy TOPSIS

Hayuningtyas

Purnomo

Wibawa

2022

KINETIK

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“…Therefore, Song and Liu (2017) points out that enterprises in the online tourism industry are increasingly using “big data” to generate new methods of decision-making, opportunities, and overall performance. This is reflected in a wide range of information technology tools that generally connect disparate information from different systems to each other to improve decision making ( Niu et al, 2021 ). For example, Kim et al (2021) points that the current big data technology and the support provided by Record Data can reduce the load bearing pressure and advance preparation of scenic spots by understanding the user’s preference for travel time.…”

Section: Literature Reviewmentioning

confidence: 99%

Data leaking scandal, risks, and financial consumption behaviors in online tourism platforms: The role of trust on college students and teachers

Feng

Hu²,

Tian

et al. 2022

Front. Psychol.

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Given the importance of data safety for psychology, the present study investigated the influence of data leaking scandal on campus customers’ financial consumption behaviors at intelligent tourism platforms in China, and explored the roles that individual characteristics play in this process by focusing on a set of participants from colleges. Data were collected through sending out an online questionnaire, where respondents were asked to finish a series of questions about their background information, their trust, future consuming intention, and defensive behaviors toward intelligent platforms. After they finished these questions, a short description about an online tourism platform leaking customers’ personal information was presented to the respondents, following which they were asked to report about their future consuming intentions and defensive behaviors again. In total, 236 participants of college students and teachers were recruited. Paired samples mean comparison showed that after the stimulus was presented, the respondents had a significant decrease in future financial consumption intention, and a significant increase in defensive behaviors toward online tourism platforms due to risks perceived. Multiple regression analysis was conducted subsequently to investigate individual characteristics that may account for part of the decrease (increase) in consuming intention (defensive behaviors). Results showed that, customers with higher level of trust and monthly income, as well as older customers, tend to experience higher level of decrease in consuming intention, and increase in defensive behaviors. These findings highlighted the importance of online tourism platforms guaranteeing data security of their customers.

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“…Further, organizations mainly employ it for tactical purposes; reducing costs or increasing operational efficiency is not the main focus of BI and BA; rather, the main focus is on augmenting effectiveness and developing competitive advantages. Therefore, the tools through which management influences an organization's BI and BA competencies are varied of those for developing competencies with other organization systems (Gbosbal & Kim, 1986;Orlikowski, 2000;Lönnqvist & Puhakka, 2006;Michalewicz et al, 2006;Williams et al, 2010;Howson et al, 2018;Sun et al, 2018;Niu et al, 2021).…”

Section: Up As a Mediatormentioning

confidence: 99%

“…In addition, companies want to use BA resources to stay competitive (Bedeley et al, 2018). Moreover, a vast number of studies have been conducted regarding BI and BA competencies from different perspectives for example, health care (Wang et al, 2018); accounting (Appelbaum et al, 2017); top management and development (Kulkarni et al, 2017); business value (Krishnamoorthi & Mathew, 2018); effect on decision-making (Niu et al, 2021); strategic impact (Tripathi et al, 2020); and organizational performance (Ramakrishnan et al, 2020). However, to the best knowledge of the authors, the current study is one of the rare studies that deliberate the individuals' competencies of business intelligence (BI) and analytics (BA) impact process effectiveness (PE), as well as deliberating the mediating role of user participation (UP), and the moderating role of gender.…”

Section: Introductionmentioning

confidence: 99%

Reconsidering Individuals’ Competencies in Business Intelligence and Business Analytics Toward Process Effectiveness: Mediation-Moderation Model

Al-edenat

Hawamdeh

2022

Business: Theory and Practice

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The purpose of this study is to investigate the impact of individuals’ competencies in business intelligence (BI) and analytics (BA) on process effectiveness (PE). Moreover, to investigate the mediating role of user participation (UP) and the moderating role of gender in this relationship. An empirical analysis based on survey data was conducted. A sample of 215 middle and upper management levels from SMEs located in Jordan was surveyed to collect the data. Structural equation modelling through partial least squares-multi group analysis (PLS-MGA) is used to analyze the data. The results support the direct positive impact of individuals’ competencies in business intelligence (BA) and business analytics (BA). Moreover, user participation has been found to mediate this relationship. Additionally, the results showed that gender moderates the relationship between individuals’ competencies in business intelligence (BI) and analytics (BA) on process effectiveness (PE). The findings improve the understanding of the needed individuals’ competencies in business intelligence (BI) and analytics (BA) that affect process effectiveness (PE). This will help develop and arrange strategies that increase individuals’ competencies in business intelligence (BI) and analytics (BA) among employees. Furthermore, managers and owners should put plans for strategies to augment confidence amongst female employees.

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Organizational business intelligence and decision making using big data analytics

Cited by 135 publications

References 30 publications

Performance Evaluation of 198 Village Governments using Fuzzy TOPSIS and Intuitionistic Fuzzy TOPSIS

Performance Evaluation of 198 Village Governments using Fuzzy TOPSIS and Intuitionistic Fuzzy TOPSIS

Data leaking scandal, risks, and financial consumption behaviors in online tourism platforms: The role of trust on college students and teachers

Reconsidering Individuals’ Competencies in Business Intelligence and Business Analytics Toward Process Effectiveness: Mediation-Moderation Model

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