“…Specific benefits from the adoption of e-procurement systems include shortening order fulfilment cycle time (Davila, Gupta, and Palmer 2003;Gunasekaran and Ngai 2008), reducing costs (Croom 2000;Davila et al 2003;Garrido, Gutiérrez, and SanJosé 2008;Gunasekaran and Ngai 2008), improving efficiency (Gunasekaran and Ngai 2008;Garrido, et al 2008), improving inventory coordination and operational control (Kauffman and Mohtadi 2004), and enhancing collaboration with business partners and improving customer satisfaction (Gunasekaran and Ngai 2008). Walker and Brammer (2012) found that the use of e-procurement directly contributes to environmental, labor, health, and safety aspects of sustainable procurement, and Chang, Tsai, and Hsu (2013) suggested that e-procurement plays an important role in supply chain performance.…”