Organisational change stressors and nursing job satisfaction: the mediating effect of coping strategies

Abstract

This study shows that there is a causal relationship between change, non-nursing stressors and job satisfaction. Senior management should implement strategies aimed at reducing nursing and non-nursing stress during change in order to enhance the job satisfaction of nurses.

Evolving emotional experiences following organizational change: a longitudinal qualitative study

“…For example, lack of pre-planning and poor management of the change process played a major part in explaining the "anger", "frustration" and "cynicism" being expressed at Times 2 and 3, but not at Time 1. This finding relates to previous empirical studies of nursing staff where it was found that change associated with extra administrative tasks led to increased stress over time, particularly when receiving inadequate and unsatisfactory information (Brown et al, 2006;Teo et al, 2013).…”

“…A key finding was that affective experience at the beginning of the change substantially influenced employee commitment to change at later stages. In surveys administered to nursing staff six months apart Teo et al (2013) found that stress increased when change created extra administrative tasks for and when communication was perceived as inadequate. In another longitudinal study of nurses Brown et al (2006) found that stress increased through unsatisfactory information about restructuring.…”

“…Some studies (e.g. Teo et al, 2013) have also reported that nursing staff to a large extent rely on workrelated social support to reduce the consequences of stressors at work.…”

Effects of job stress and coping behaviour on job satisfaction in Korean male nurses

“…A study by Lu et al (2007) [15] showed that organizational, professional, and personal variables can influence job stress, coping behaviour, and job satisfaction. In this study, staff nurses showed higher job satisfaction than specialists and physician assistants in connection with the type of work, which implies that the role conflict [12,13] between specialists and physician assistants-the majority of whom are male nurses in Korean hospitals-could have an influence. Additionally, those working on three rotating shifts were found to have higher job satisfaction than those not working on shifts, which is contrary to the results of previous studies [28,29] that have raised concerns about shift work.…”

“…A study conducted among operating room nurses in Taiwan [12] found that job satisfaction had a negative relationship with destructive coping strategies and with job stress. In addition, a study on Australian nurses found that coping strategies appeared to have a mediating effect on job satisfaction and stress resulting from organizational changes [13] . Moreover, a study conducted among Turkish nurses [14] found that high job satisfaction was strongly related to positive coping strategies.…”