Organisational behaviour and strategies in the adoption of certified management systems: an analysis of the Spanish hotel industry

Alonso‐Almeida, María del Mar; Antón, José Miguel Rodrí­guez

doi:10.1016/j.jclepro.2011.04.015

Cited by 37 publications

(31 citation statements)

References 80 publications

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“…In contrast, non-chain hotels were distributed nearly evenly across the four clusters (see Annex 2). This would confirm Factor 2, i.e., affiliation with a hotel chain is a determinant in the encouragement of organizational learning, as reported in the literature (Alonso-Almeida & Rodríguez-Antón, 2011;Rodríguez-Antón et al, 2012;Garau & Orfila-Sintes, 2008;Rodríguez-Antón et al, 2012). Table 3, in turn, shows that international chains favor organizational learning more than national chains.…”

Section: Contingency Analysissupporting

confidence: 81%

Human and other critical factors in organizational learning in the hotel industry: A contingency approach

Alonso‐Almeida

Celemín-Pedroche

Andrada

et al. 2016

TMS

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Personas y otros factores críticos en el aprendizaje organizativo en la industria hotelera: un enfoque de contingencias María del Mar Alonso-Almeida AbstractOrganizational learning is instrumental to successful adaptation to today's changing environment. Research on the subject in the context of the hotel industry is scant, however. The present study surveyed 147 Spanish hotels to determine the extent to which they drew from internal and external drivers and cultural and technological enablers and the level of organizational learning attained. These hotels were also characterized by the contingency factors most relevant to the industry and, based on the results, grouped into four clearly distinct clusters. An analysis of the groupings confirmed statistically significant inter-cluster differences. The empirical evidence gathered suggests that while all the hotel establishments studied stressed organizational learning, individual features determined differences in how successfully it is implemented. The inter-cluster differences identified suggest that the valuation of organizational learning varies with hotel type and, therefore, different organizational learning strategies must be implemented to attain higher performance.Keywords: Organizational learning, contingency factors, learning enablers, internal drivers, external. ResumenEn la actualidad, el aprendizaje organizativo es clave para adaptarse con éxito al entorno cambiante. Sin embargo, la investigación previa de este tema aplicado a la industria hotelera es escasa. Por ello, este estudio busca identificar el alcance de los factores conductores de adquisición de conocimiento, tanto internos como externos; analizar la adopción de facilitadores culturales y tecnológicos, y determinar el nivel de aprendizaje organizativo alcanzado por 147 establecimientos hoteleros ubicados en España. Además, este trabajo caracteriza los establecimientos hoteleros atendiendo a los factores de contingencia más relevantes en el sector. Sobre la base de estos factores, se desarrolló un análisis cluster para identificar la existencia de distintos grupos, resultando cuatro grupos claramente diferenciados, estudiándose las diferentes características de cada uno de ellos. Los resultados son relevantes ya que proporcionan evidencia empírica de que, aunque todos los establecimientos hoteleros estudiados potencian el aprendizaje organizativo, sus características propias sugieren diferencias en su grado de desarrollo y, por tanto, en su efectividad.Palabras clave: Aprendizaje organizativo, factores de contingencia, potenciadores del aprendizaje, factores conductores internos, factores conductores externos.

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Section: Contingency Analysissupporting

confidence: 81%

Human and other critical factors in organizational learning in the hotel industry: A contingency approach

Alonso‐Almeida

Celemín-Pedroche

Andrada

et al. 2016

TMS

Self Cite

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“…More specifically, in the hotel industry, the concern for the implementation of EPs, in addition to deriving from legislative regulations, also derives from the growing environmental awareness among the general population and among consumers, who are increasingly considering these aspects when choosing their tourist destinations [14,33]. Similarly, EPs are also being voluntarily adopted as employers consider that their adoption is strategic for the business [19,22,24,39,40].…”

Section: Adoption Of Environmental Practices and Certifications In Thmentioning

confidence: 99%

“…Considering that, in the hotel sector, the reasons why companies adopt EPs stem from external pressures [14,33] and from the perception that voluntarily adopting these practices is good for business [19,20,[22][23][24]39,40] and also considering that the hotel sector is very proactive in voluntarily adopting EPs [4,6,13], the third and final hypothesis is proposed as follows:…”

Section: Impact Of the Adoption Of Environmental Practices On Operatimentioning

confidence: 99%

“…In the specific case of the hotel sector, evidence suggests that when a hotel adopts new management systems that incorporate the certification of environmental measures, its operating performance improves and it is viewed more positively [13,14]; the same opinion has been adopted by [15], who explains that, when some type of environmental certification is established in hotels, such as environmental management systems and eco-labels, the attainment is much greater in terms of improving the environmental and sustainable performance of the company.…”

Section: Introductionmentioning

confidence: 99%

“…In regard to the motivations for the adoption of environmental practices (EPs), previous studies, such as those by [14,15], show that hotels adopt these practices primarily due to legal pressure and demands from stakeholders, such as customers or suppliers; other hotels also do the same, but voluntarily, adopting codes of conduct, eco-labels and environmental management systems.…”

Section: Introductionmentioning

confidence: 99%

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2016

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This paper examines small hotels that have some type of environmental certification. A survey of 210 small (less than 50 employees) Catalonian hotels was conducted to investigate whether there are significant differences in the results of the implementation practices between hotels that adopt these certifications due to environmental pressure (from the government, customers, suppliers and other stakeholders) and hotels that voluntarily commit to green policies. Significant differences were identified in the results on the hotels when structural equation modelling (SEM) was undertaken. This investigation suggests that hotels that voluntarily commit to green policies obtain better results than other hotels. The conclusion is that governments must not only regulate, but also promote awareness actions in small and medium-sized (SME) tourism companies to improve the environment. SME tourism companies must understand that both the environment and they themselves will benefit.

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Sustainable development and circular economy: The role of institutional promotion on circular consumption and market competitiveness from a multistakeholder engagement approach

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The transition from a linear economy to a circular economy (CE) is a real challenge to achieve long‐term sustainability. To push CE in the market, institutional promotion could become a key driver to positively impact both circular consumption and the competitiveness of the market. This paper analyzes the influence that soft and hard initiatives have on circular consumption and market competitiveness. Based on a survey of 1,281 respondents from different types of stakeholders, structural equations modeling statistical analysis was run. Results show that soft initiatives support the achievement of both objectives, whereas hard ones only influence greater circular consumption. However, the perception of the different stakeholders considered is very heterogeneous. It is indicative that not all institutional promotion initiatives are effective. Thus, institutions should guide, in an adequate and differentiated manner, their efforts to promote CE and sustainable development depending on the stakeholder they are targeting.

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Organisational behaviour and strategies in the adoption of certified management systems: an analysis of the Spanish hotel industry

Cited by 37 publications

References 80 publications

Human and other critical factors in organizational learning in the hotel industry: A contingency approach

Human and other critical factors in organizational learning in the hotel industry: A contingency approach

The Adoption of Environmental Practices in Small Hotels. Voluntary or Mandatory? An Empirical Approach

Sustainable development and circular economy: The role of institutional promotion on circular consumption and market competitiveness from a multistakeholder engagement approach

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