Optimization of laboratory application by utilizing the ISO/IEC 25010 model

Gustriansyah, Rendra; Suhandi, Nazori; Alie, Juhaini; Antony, Fery; Heryati, Agustina

doi:10.1088/1757-899x/1088/1/012067

Cited by 8 publications

(4 citation statements)

References 5 publications

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“…This application enhanced the quality of lab application by making it structured, easy-to-read, appropriate, and precise. The lab application features meet the standard of ISO/IRC (24).…”

Section: Level Of Usability Of the Developed Features Of The Web-base...mentioning

confidence: 99%

Usability and Performance of the Web-based Frontline Services and Laboratories System

Zaragosa¹

2022

IJST

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Objectives:The study developed a Web-based Frontline Services and Laboratories Evaluation System for NIPSC to identify the needs and concerns of attending students in NIPSC by giving ratings and posting comments or suggestions in laboratories and frontline services. The main objectives of the research were to determine the level of usability of the developed features of a Webbased Frontline Services and Laboratories Evaluation system for NIPSC. Evaluate the system's performance in terms of functionality, reliability, and efficiency of the information provided to clienteles. Methods: Descriptive and developmental research designs were employed in this study. It also helps the researcher analyze the information by the deployed standard survey questions to ensure the developed system meets its developed features and functions. The researcher used the Rapid Application Development (RAD) model as the software development life cycle for the software development activities. The researcher gets the total sampling size using sloven's formula. Findings: The finding implied was very good in using the developed system to get feedback from the students. The developed system gives satisfaction to the users in which they can easily rate and give their comments and suggestions to the services and laboratories of the NIPSC. The administrator can easily gather feedback from the students in helping them to know what were the lacking needs of their services are. Using the developed system, it can continuously progress and outgrow the services of Northern Iloilo Polytechnic State College when it comes to evaluating the school's frontline services and laboratories. The system's overall performance in terms of functionality, reliability, and efficiency implied that using the developed system is very good in getting feedback from the students. Novelty: The developed system can evaluate the comments and suggestions of the students of NIPSC using their mobile phones and tablets. Be able to give results quickly, and it is user-friendly. It is very good if the school may continue to update the developed system, which may help to maximize its potential and improve its functionalities, reliability, and efficiency.

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“…This application enhanced the quality of lab application by making it structured, easy-to-read, appropriate, and precise. The lab application features meet the standard of ISO/IRC (24).…”

Section: Level Of Usability Of the Developed Features Of The Web-base...mentioning

confidence: 99%

Usability and Performance of the Web-based Frontline Services and Laboratories System

Zaragosa¹

2022

IJST

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“…Uji reliabilitas merupakan teknik pengujian untuk menentukan konsistensi suatu instrumen, apakah cenderung dapat diandalkan dan dapat diprediksi jika pengujian dilakukan lebih dari satu kali atau tidak [14]. Uji reliabilitas tetap harus dilihat dari nilai cronbach alpha (CA), jika nilai CA > 0,7 maka instrumen tersebut memiliki konsistensi yang dapat diterima atau instrumen tersebut dapat dipercaya (reliable) [22].…”

Section: Uji Validitas Dan Reliabilitasunclassified

“…Metode UEQ memiliki 26 indikator yang bernilai positif dan negatif, dengan menggunakan skala 1-7 seperti ditunjukkan pada Gambar 4. Pada metode ini, perhitungan UEQ menggunakan UEQ Data Analysis Tool [14].…”

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Analisis User Experience Untuk Mengoptimasi Aplikasi Prodeskel Di Kota Palembang

Sari,

Gustriansyah,

Mair

2024

IDEALIS

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Prodeskel is a site-based application and used as an information center for data related to Villages and Subdistricts. All villages and sub-districts in Indonesia use Prodeskel, so the large number of users of Prodeskel causes frequent errors in application which give rise to complaints from users, likewise the city of Palembang, to overcome this problem it’s necessary to improve the quality of Prodeskel through user experience. Therefore, this study analyzes user experience on Prodeskel using three methods, namely, SUS, UEQ and Heart Metrics. SUS method can be used easily and helps in evaluating a system,UEQ provides analysis tools that are accurate and easy to interpret, and Heart Metrics can easily identify goals and success of the application. Dapil 4-6 of Palembang City became the research location because this area was easy to cover, by distributing questionnaire forms via WhatsApp to users, with a total of 45 respondents. SUS, the calculation results obtained a total score of 65. UEQ obtained an average value of >0.8, which means variables had positive values. Meanwhile, Heart Metrics, it was found that there were two variables that had a high level of usefulness, namely engagement and retention, while the other three variables had a very high level of usefulness. Based on the analysis results, obstacles received by users in using this application are the level of active use and ease of application. With this research, it’is hoped that in quality of the application will be improved so that there will be no complaints from users.

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“…Sistem Informasi memberikan manfaat yang banyak bagi perusahaan, organisasi maupun institusi, karena dapat membantu mempermudah dan pengambilan keputusan yang cepat di segala bidangnya (Terttiaavini et al, 2018), (Gustriansyah et al, 2021). Sistem Informasi dapat membantu perusahaan dalam membantu perusahaan, organisasi maupun institusi mendapatkan keunggulan kompetitif, di butuhkan sebuah smart notification serta pemodelan yang baik dalam mengelola sistem informasi tersebut , salah satunya pada Bank Sumatera selatan dan Bangka Belitung (Bank Sumsel Babel).…”

Section: Pendahuluanunclassified

Sistem Informasi Problem Report Technical Support Pada PT. Bank Pembangunan Daerah Sumatera Selatan Dan Bangka Belitung Berbasis Website

Heryati,

Susilo,

Zaliman

et al. 2023

J. Ilm. Inform. Glob.

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PT Bank Sumsel Babel is one of the most developed regional banks in the archipelago. Bank Sumsel Babel also provides a variety of investment products, such as Depati, Demang, Telepathy, Pesirah Savings (Local Potential Activator), money transfers with Western Union, Debit Cards, export-import transactions, and ATM services. This research aims to help PT. Bank Sumsel Babel in dealing with technical support report problems. The current problem is that technical support reports independently and manually, causing delays and scattered reports. This reporting is the most important thing because the data is used for internal and external audit purposes and seeing the team's performance in solving the many problems that come in are all summarized in a monthly and annual report. Website problem report technical support is the best solution so that there are no delays in reporting and logs of solving problems that have been resolved can also be used by personal teams in solving new problems so that they can save time solving problems and a list of problem positions in open positions can be monitored by managers, administrators and the leader of the file section reports needed in audit requirements can be provided quickly.Keywords: Problem Report, Website, PT Bank Sumsel Babel

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Optimization of laboratory application by utilizing the ISO/IEC 25010 model

Cited by 8 publications

References 5 publications

Usability and Performance of the Web-based Frontline Services and Laboratories System

Usability and Performance of the Web-based Frontline Services and Laboratories System

Analisis User Experience Untuk Mengoptimasi Aplikasi Prodeskel Di Kota Palembang

Sistem Informasi Problem Report Technical Support Pada PT. Bank Pembangunan Daerah Sumatera Selatan Dan Bangka Belitung Berbasis Website

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