Opportunities for Collaboration and the Adoption of Local Government Investment Pools

Nukpezah, Julius A.

doi:10.1080/01900692.2018.1520243

Cited by 11 publications

(2 citation statements)

References 32 publications

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“…In implementing public services, the government cannot work alone. Cooperation or collaboration from various parties outside the government agency is needed as an effort in the government's response as a public servant to improve public services that meet what the community needs (Gascó-Hernández et al, 2018;Lathrop & Ruma, 2010;Nukpezah, 2019). The complex public issues and community demands for ease in obtaining services create a dilemma.…”

Section: Introductionmentioning

confidence: 99%

Collaborative Governance in the Tourist Alley Innovation of Makassar City

Mauliana,

Sahar,

Siddiki

et al. 2024

j. il.adm.publik.

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The needs of the community in terms of public services have increased, so the government as a public service agency is trying to respond to all the community's needs in terms of public services. This condition is caused by the development of the global environment, which affects public services and demands the government to play a role in addressing various community interests. In implementing public services, the government cannot work alone. Cooperation or collaboration from various parties outside the government agency is needed as an effort in the government's response as a public servant to improve public services that meet what is needed by the community. The research method used in this study is a descriptive qualitative method. Data is obtained based on interview results, observation results, and a review of documents related to the research to describe and analyze phenomena and events individually or in groups. Data collection techniques are conducted through interviews, observations, documentation. In this research, the description/characteristics of informants consist of four (4) main elements, namely: Government element: Tourism Office, and Tallo District, Business/Practitioners: MSMEs, Academics: Lecturers involved in the implementation of Tourism Alley, Community: Community implemented for approximately one year in the city of Makassar, South Sulawesi Province. The selection of the study locus considers collaboration between sectors in improving public service innovation. The research result of collaborative governance on the innovation of tourism alley in Makassar city is that the collaboration that has been done in the tourism alley of Makassar city has been quite good, but still needs to be improved, especially the involvement of various stakeholders.

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Section: Introductionmentioning

confidence: 99%

Collaborative Governance in the Tourist Alley Innovation of Makassar City

Mauliana,

Sahar,

Siddiki

et al. 2024

j. il.adm.publik.

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“…The administrative services referred to include office administrative services. As (Boschken, 2017;Choi & Berry, 2020;Mensah, 2020;Nukpezah, 2019;Sachan et al, 2018). It emphasizes that every task of the main job to achieve specific goals in a government agency must be supported by office administrative services.…”

Section: Introductionmentioning

confidence: 99%

The role of modern office administrative services in supporting public services in Bekasi Regency

Madjid,

Toana,

Ilham

et al. 2023

j. il.adm.publik.

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This study aims to analyze the description of modern office administrative services in supporting public services. The research method used is descriptive qualitative, employing surveys to collect data from respondents who are members of the public who have interacted with office administrative personnel. The research results indicate that administrative personnel have a positive response to every member of the public seeking services, and they provide problem-solving solutions to visiting individuals, demonstrating a satisfactory level of satisfaction, although it is considered less important by the public. However, the services provided do not meet expectations. Therefore, there is a need for improvement in the availability of integrated information systems that connect internal units with external stakeholders and the provision of services based on Standard Operating Procedures (SOP) to satisfy the public. The services provided offer a satisfactory level of satisfaction but need to be maintained to avoid excess.

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Local Government Investment Pools

Nukpezah

2022

Global Encyclopedia of Public Administration, Public Policy, and Governance

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Opportunities for Collaboration and the Adoption of Local Government Investment Pools

Cited by 11 publications

References 32 publications

Collaborative Governance in the Tourist Alley Innovation of Makassar City

Collaborative Governance in the Tourist Alley Innovation of Makassar City

The role of modern office administrative services in supporting public services in Bekasi Regency

Local Government Investment Pools

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