Opinions of staff working in workplace-violence-related units on violence against nurses: A qualitative study

Violence and aggression prevention and management strategies in renal units: a survey after 10 years

“…The reason given for this is that nurses are more aware of the phenomenon of violence to be reported, so increasing their education on this issue increases the reports of these types of episodes (Baby et al, 2016). In a qualitative study by Bahadir‐Yilmaz and Kurşun (2020), the perception of the importance of education for nurses is confirmed, but the participants highlight how nurses themselves are in need of education on being more empathetic with the patient and preventing v&a episodes.…”

“…The present study evidenced an increase in the adoption of security tools, however more recent literature has focused less on these instruments, in favour of education and training. Few studies mention the use of security cameras and security staff (Baby et al, 2016; Bahadir‐Yilmaz & Kurşun, 2020). The study by Baby et al (2016) reported poor use of panic buttons, alarms or security assistance among other strategies.…”

“…Bahadir‐Yilmaz and Kurşun (2020) underlines the need to adapt the workplace into a healthy and comfortable environment (good use of space and lights, no overcrowding, reduction of noise, etc.). Patients may be angry when they are unable to receive healthcare in a comfortable environment or when their treatment expectations are not met, and when communication between the patient and nurses is inadequate or nonexistent.…”

“…A study conducted in 2000 found that 82% of US nurses had been assaulted at least once during their careers and 73% believed that assault was a part of their job (Watson et al, 2020). Male nurses were exposed to more abuse than women (Bahadir‐Yilmaz & Kurşun, 2020). Nurses' exposure to workplace violence can be direct or indirect (May & Wisco, 2016).…”

“…This is because nurses provide 24-h direct patient care; they are, therefore, more likely to become the target of patient aggression and offensive behaviours (Royal College of Nursing, 2018). A systematic review on workplace aggression has estimated that between 7% and 83% of healthcare workers have been the target of violent acts (Piquero et al, 2013) and in particular, international evidence has estimated that 25%-67% of nurses are exposed to at least one type of workplace act of violence annually (Bahadir-Yilmaz & Kurşun, 2020;Havaei, 2021). A study conducted in 2000 found that 82% of US nurses had been assaulted at least once during their careers and 73% believed that assault was a part of their job (Watson et al, 2020).…”