Operations management body of knowledge and its relevance to manufacturing and service organizations

Abstract

Purpose-The purpose of this paper is to assess the differences in importance assigned by manufacturing or service organizations to topics related to operations management and its attendant body of knowledge. Design/methodology/approach-The authors did this by cataloguing and analyzing vacancy announcements related to operations management, presented by manufacturing and services companies in major Brazilian human resources websites. Findings-The results show that manufacturing companies primarily hire personnel with skills in routine process management, quality management, lean manufacturing, ergonomics and work organization. Service companies generally seek professionals with knowledge and experience in logistics, supply chain management and project management. Research limitations/implications-This study presents some limitations that reduce the power of its conclusions. There is some degree of subjectivity in the interpretation of the contents of the analyzed ads. In order to reduce this problem, the authors who did the tabulation of data marked the situations for which there were some doubts about the classification, discussing them with the other author, until they reached a consensus on the best way to classify each one. Originality/value-The discussion about the importance assigned by manufacturing and service companies to the topics of operations management is crucial for not only the results obtained, but also to stimulate the debate on topics that comprise or should comprise the body of knowledge of operations management, and the way they are incorporated into business practice. This provides an additional opportunity to reflect on the potential of operations management in supporting business managers now and in the future.

Analisis Manajemen Operasional Pada Pt Sindo Manufaktur Industri

“…Hal ini membuktikan bahwa manajemen operasional memiliki peran yang penting dalam perusahaan karena perusahaan kegiatan utamanya menyangkup pembuatan, pendistribusian dan penjualan produk atau jasa dalam mencapai tujuan perusahaan yakni memperoleh laba atau keuntungan yang sebesar-besarnya. Manajemen operasional juga memiliki tanggung jawab dalam pengambilan keputusan apabila terjadi permasalahan dalam perusahaan (Peinado et al, 2018). Rancangan dan manajemen operasional sangat memengaruhi berapa banyak sumber daya material yang dikonsumsi untuk memproduksi barang yang tepat atau memberikan layanan kepada pelanggan.…”

The concept of operation and production control

“…Scope of operation management (Arora, 2004) Production planning and control can be defined as the process of planning the production in advance, setting the exact route of each item, fixing the starting and finishing dates for each item, to give production orders to shops and to followup the progress of products according to orders Pacana et al, 2014Pacana and. Production planning and control is needed to achieve (Kumar and Suresh, 2009;Peinado et al, 2018): • Effective utilization of firms' resources.…”

Operation manager and its role in the enterprise

“…Customization means that the product or service is designated for a specific case of individual. Systems with standardized output can generally take advantage of standardized methods, less-skilled workers, materials and mechanization (Peinado et al, 2018). All this contribute to higher volumes and lower unit costs.…”