Operations management applied to home care services: Analysis of the districting problem

Benzarti, Emna; Şahin, Evren; Dallery, Yves

doi:10.1016/j.dss.2012.10.015

Cited by 115 publications

(65 citation statements)

References 21 publications

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“…Home health care (HHC) problems in particular are urgent issues due to the limitation of beds at hospitals and the increase of patients at home. As HHC problems are similar to vehicle routing and scheduling problems of goods distribution in structure where doctors, nurses and home carers visit patients at home for giving medical and health care, modified VRPTW models with additional consideration of benefits of patients are often applied (Blais et al 2003;Bertels and Fahle 2006;Liu et al 2013;Eveborn et al 2006;Benzarti et al 2013;Trautsamwieser et al 2011). The application of ICT and ITS should also be effective in the area of HHC, since the work scheduling of health care teams need to be rationalised to reduce costs and ensure the satisfaction of patients at home.…”

Section: Future Perspectivesmentioning

confidence: 98%

City Logistics for Sustainable and Liveable Cities

Taniguchi

2015

Greening of Industry Networks Studies

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There are many complicated and challenging urban freight transport problems which result in high logistics costs, negative environmental impacts, unsafe traffic conditions, and high energy consumption. The behaviour of the multiple stakeholders involved in urban freight transport needs to take into account for creating efficient and environmentally friendly and safe urban freight transport systems. City logistics has been proposed to achieve the goals of mobility, sustainability, and liveability by balancing the smart growth of economy and cleaner, safer and quieter environment. This chapter addresses the definition of city logistics, the driving forces of technical innovations and behaviour change of stakeholders, the governance of public sectors for providing a better framework for city logistics. The modelling techniques highlight how to describe problems and evaluate policy measures for decision support. Future perspectives relating to co-modality, home health care, and disasters are also given.

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Section: Future Perspectivesmentioning

confidence: 98%

City Logistics for Sustainable and Liveable Cities

Taniguchi

2015

Greening of Industry Networks Studies

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“…The real-case of waste collection in Monção is described in Sect. 4. Section 5 presents the solution approach proposed to solve the problem.…”

Section: Introductionmentioning

confidence: 99%

Sectors and Routes in Solid Waste Collection

Rodrigues

Ferreira

2015

Operational Research

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Collecting and transporting solid waste is a constant problem for municipalities and populations in general. Waste management should take into account the preservation of the environment and the reduction of costs. The goal with this paper is to address a real-life solid waste problem. The case reveals some general and specific characteristics which are not rare, but are not widely addressed in the literature. Furthermore, new methods and models to deal with sectorization and routing are introduced, which can be extended to other applications. Sectorization and routing are tackled following a two-phase approach. In the first phase, a new method is described for sectorization based on electromagnetism and Coulomb's Law. The second phase addresses the routing problems in each sector. The paper addresses not only territorial division, but also the frequency with which waste is collected, which is a critical issue in these types of applications. Special characteristics related to the number and type of deposition points were also a motivation for this work. A new model for a Mixed Capacitated Arc Routing Problem with Limited Multi-Landfills is proposed and tested in real instances. The computational results achieved confirm the effectiveness of the entire approach.

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“…Starting from an initial solution, the algorithm moves a basic unit to an adjacent district or performs a full swap of two basic units. Benzarti et al [3] developed two models for the districting problem that can be applied to the HHC problems. Mixed integer programming models contain the constraints related to indivisibility of basic units, compactness, work load balance and compatibility.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Step 9: Starting from first patient k ∈ L 4 , check the status, if this patient is eligible for nurse i ∈ L 3 and unassigned, if both yes move to Step 10; otherwise, keep searching until the right patient k ∈ P is found.…”

Section: Initial Heuristic Solutionmentioning

confidence: 99%

“…A large amount of work in the existing HHC service literature is about the assignment of patients to nurses, scheduling and route planning of nursing staff to minimize the total distance covered. Some authors have also discussed the districting based care strategy and continuity of care aspects [3][4][5], whereas other researchers focused on the quality of care and satisfaction level of patients and nurses. Much of the research is still limited to the development of scheduling and routing plans, where it is mandatory to assign all the available nurses to all the patients considered in the problem.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Solving a More Flexible Home Health Care Scheduling and Routing Problem with Joint Patient and Nursing Staff Selection

Nasir

Dang

2018

Sustainability

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Development of an efficient and effective home health care (HHC) service system is a quite recent and challenging task for the HHC firms. This paper aims to develop an HHC service system in the perspective of long-term economic sustainability as well as operational efficiency. A more flexible mixed-integer linear programming (MILP) model is formulated by incorporating the dynamic arrival and departure of patients along with the selection of new patients and nursing staff. An integrated model is proposed that jointly addresses: (i) patient selection; (ii) nurse hiring; (iii) nurse to patient assignment; and (iv) scheduling and routing decisions in a daily HHC planning problem. The proposed model extends the HHC problem from conventional scheduling and routing issues to demand and capacity management aspects. It enables an HHC firm to solve the daily scheduling and routing problem considering existing patients and nursing staff in combination with the simultaneous selection of new patients and nurses, and optimizing the existing routes by including new patients and nurses. The model considers planning issues related to compatibility, time restrictions, contract durations, idle time and workload balance. Two heuristic methods are proposed to solve the model by exploiting the variable neighborhood search (VNS) approach. Results obtained from the heuristic methods are compared with a CPLEX based solution. Numerical experiments performed on different data sets, show the efficiency and effectiveness of the solution methods to handle the considered problem.

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Operations management applied to home care services: Analysis of the districting problem

Cited by 115 publications

References 21 publications

City Logistics for Sustainable and Liveable Cities

City Logistics for Sustainable and Liveable Cities

Sectors and Routes in Solid Waste Collection

Solving a More Flexible Home Health Care Scheduling and Routing Problem with Joint Patient and Nursing Staff Selection

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