Operationalizing IPS2 Development Process: A method for Realizing IPS2 Developments based on Process-based Project Planning

Abstract

By offering Industrial Product Service Systems (IPS 2 ) to their customers companies differentiate themselves from their competitors. However, companies are still facing the problem of a more complex and challenging development process which causes an increasing demand for new methods and tools for the integrated development of products and services. Although a generic PSS development process [4] has been developed within the scope of the Collaborative Research Center Transregio 29 (CRC TR29) to provide guidance for IPS 2 development, a method for operationalizing this generic process and therefore supporting companies in planning integrated IPS 2 development projects, is still missing. To overcome this shortcoming, a method for operationalizing the mentioned generic PSS development process was developed within the CRC TR29. This method describes a systematic approach for transferring the generic PSS development process into concrete project plans considering project specific boundary conditions within a project management software. Basis of the operationalization is the process-based PSS Development Project Management approach [3], which enables a straightforward, standardized and consequently a complete and high quality project plan. In this paper, the method for operationalizing IPS² development process will be lilustrated by a test case of a crane manufacturer.

Simulation of Product-Service-Systems Piloting with Agent-Based Models (Outlined Revision)

“…Additionally, methods were given to check out if all aspects of the service network are taken into account. With PSS development methods, you are able to consider the whole product life cycle and ensure high quality of service activities in every stage [5]. To meet the specific conditions of the target regions, a remote monitoring system was implemented, as shown in figure 1.…”

Providing Product-Service-Systems - The Long Way from a Product OEM towards an Original Solution Provider (OSP)

“…In contrast relationship marketing and an integrated product and service development process are still missing. In the following the authors describe the implementation of an integrated product and service development process in the case company by using the process for introducing PSS development knowledge by Nguyen et al [15] and the method for operationalizing PSS development process by Nguyen et al [16].…”

“…The method for operationalizing PSS development process supports potential OSP with defining an integrated product and service development process for a development project [16]. Furthermore, this method lays the foundation for implementing appropriate processes for using operating data in the integrated product and service development.…”

Reflexões De Especialistas Sobre Atividades De Projeto Conceitual No Desenvolvimento De PSS

“…Por exemplo, Alonso-Rasgado e Thompson (2006) propõem um modelo voltado para o desenvolvimento de PSS sob encomenda; Brezet et al (2001) Nguyen et al (2014) incorpora a visão de várias disciplinas, mas com um viés maior em aspectos técnicos do desenvolvimento. Assim, não há um modelo que seja genérico o suficiente para servir como referência a toda e qualquer empresa definir seu modelo de processo específico de desenvolvimento de PSS.…”