2017
DOI: 10.21511/kpm.01(1).2017.04
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Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study

Abstract: This exploratory study deals with the core issues related to the operationalization of knowledge management in knowledge-intensive Pakistani banks. In terms of scientific relevance, this study is important, because it contributes to the body of literature on knowledge management issues in the context of banks in Pakistan. A qualitative research approach involving semi-structured interviews with senior managers and HR heads was adopted for the study. A total of sixteen interviews were conducted with senior mana… Show more

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Cited by 10 publications
(4 citation statements)
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References 28 publications
(22 reference statements)
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“…Knowledge sharing is a vital yet emerging area of research in Pakistan (Bashir Memon et al , 2017; Bibi and Ali, 2017; Razzaq et al , 2019; Javaid et al , 2020). However, the area has grabbed the attention of numerous researchers in recent years who investigated knowledge sharing within diverse business organizations in the Pakistani context (Tahir et al , 2012; Bashir Memon et al , 2017; Cheema and Javed, 2017; Masood and Afsar, 2017; Aslam et al , 2018).…”
Section: Introductionmentioning
confidence: 99%
“…Knowledge sharing is a vital yet emerging area of research in Pakistan (Bashir Memon et al , 2017; Bibi and Ali, 2017; Razzaq et al , 2019; Javaid et al , 2020). However, the area has grabbed the attention of numerous researchers in recent years who investigated knowledge sharing within diverse business organizations in the Pakistani context (Tahir et al , 2012; Bashir Memon et al , 2017; Cheema and Javed, 2017; Masood and Afsar, 2017; Aslam et al , 2018).…”
Section: Introductionmentioning
confidence: 99%
“…Our study confirms that top management knowledge value significantly interacts with sustainable leadership and knowledge integration. This highlights the need for organizations to prioritize top management knowledge value in promoting sustainability practices and achieving sustainable project performance (Memon et al , 2017).…”
Section: Discussionmentioning
confidence: 99%
“…As an added bonus, this valuable chunk of information should coincide with the "core competence" of the business. For instance, Memon, Shah Abdul Latif University, Pakistan, Rizvi, Sumaiya, Institute of Business Administration, Karachi, Pakistan, and Shah Abdul Latif University, Pakistan [16] describe the knowledge recognized for administration by the DOE labs as being its central processes. Companies may benefit from outsourcing any skill set that is not directly tied to their core competence.…”
Section: Determining the Need For Knowledge Management In An Enterprisementioning
confidence: 99%