Operational Readiness Case Study for Accessibility and Mobility of Wells Real Time Centre System and Applications During Movement Control Order

Abstract

The recent global pandemic is an unprecedented event and took the world by storm. The Movement Control Order (MCO) issued by Malaysia's government to halt the spread of the deadly infection has changed the landscape of work via a flexible working arrangement. The Wells Real Time Centre (WRTC) is not an exception and is also subjected to the change. WRTC is an in-house proactive monitoring hub, built to handle massive real-time drilling data, to support and guide wells delivery effectiveness and excellence. The functionality of the WRTC system and applications are embedded in the wells delivery workflow. The centre houses drilling specialists who are responsible for observing the smooth sailing of well construction and are tasked to intervene when necessary to avoid any unintended incidents. WRTC is equipped with myriads of engineering applications and drilling software that are vital for the operations. Such applications include monitoring software, machine learning applications, engineering modules, real-time data acquisition, and database management. These applications are mostly cloud-based and Internet-facing, hence it is accessible and agile as an infrastructure that is ready to be deployed anytime anywhere when it is required. The strategy for WRTC mobility started as soon as the MCO was announced. This announcement mandated the WRTC to operate outside of the office and required the staff to work from home. The careful coordination and preparation to transform and adapt WRTC to a new norm was greatly assisted by the infrastructure readiness. All of these factors contributed greatly to a successful arrangement with zero to minimal downtime where a workstation was set up in each personnel's home, running at full capacity. This transformation was done within one day of the notice and completed within hours of activation. Despite the successful move, few rooms for improvements such as redundancy of VPN use to access applications and limited access to some proprietary software can be enhanced in the future. WRTC is ready to be mobile and agile to support the drilling operations remotely either in the office or from home. The quick turnaround is a major indicator that WRTC infrastructure and personnel are ready and capable for remote operations without interruption.