Operational Reactivity to Rush Orders for Deimos Imaging Satellites

Abstract

Deimos Imaging (Spain), a subsidiary of UrtheCast Corp. (Canada), owns and operates two commercial Earth Observation missions, DEIMOS-1 and DEIMOS-2 and works autonomously on the end-to-end image chain from planning to delivery to customers. Deimos Imaging Operations Team works on a 24/7 basis, being in charge of the satellites control. One of the most important activities in which the Operations Team is involved is the 24/7 Rush Service. This service has been implemented over the years and offers a quick and efficient response to urgent requests, such as forest fires, flooding, earthquakes or any other event which needs a near real time imagery delivery. The available Ground Stations network allows a versatile operations capacity with a minimum guaranteed contact each 90 minutes. A great variety of Rush orders are managed, including from archive, new programming, and even pinpointing, 24 hours a day and from different customers with different procedures. Moreover, worldwide collaboration is fundamental to provide a 24/7 Rush Service which makes the difference, therefore, DEIMOS-1 is member of the Disaster Monitoring Constellation and Deimos Imaging is one of the founding member of the PanGeo Alliance, the first global alliance of Earth Observation sensors operators.