Operational excellence in a green supply chain for environmental management: A case study

Abstract

Nowadays, organizations have started to become more conscious about the environment in their supply chain operations. The greening process has guided supply chain practices into new ways of thinking according to green standards. The assessment of the performance of green supply chain management (GSCM) requires a holistic view for the whole supply chain. In this context, given that becoming green in the operational side of activities is essential, the performance assessment of operational activities also requires a holistic view to be taken. In this paper, an attempt has been made to improve the performance of GSCM by examining and evaluating the green operational excellence of a hot dip galvanizing company. The framework includes several green operational excellence key criteria, namely, quality management, efficiency management, green production/manufacturing, eco‐packaging, and green design. First, the weights of the criteria and the respective measurements were found by fuzzy analytic network process. Then, the overall operational performance score was found by a weighted scoring method. Finally, both managerial and theoretical implications were suggested according to the outcomes and findings of the case study.

The association between environmental sustainable development and internalization of a quality standard

“…In the particular case of a quality standard, the internalization of a quality standard can allow organizations to show more commitment towards environmental practices, as has been previously suggested. For example, improvements in operational processes (e.g., reducing waiting times and minimization of defects) will decrease the amount of rubbish generated and the rework and scrap, which in turn will decrease energy and resource use and hence improve the sustainability of operations (Kazancoglu et al, 2020). Organizations that integrate environmental practices into daily routines and improve continuously can have stronger effects on environmental performance (Hartmann & Vachon, 2018; Yin & Schmeidler, 2009).…”

“…The link between quality practices and environmental sustainable development is an interesting topic for research and for practice. Many organizations implement quality practices first and later adopt environmental practices (Hernandez‐Vivanco, Domingues, Sampaio, Bernardo, & Cruz‐Cázares, 2019; Karapetrovic & Casadesús, 2009; Santos, Rebelo, Lopes, Rui Alves, & Silva, 2016) showing that quality issues are important for environmental sustainable development (Caiado, Quelhas, Nascimento, Anholon, & Leal Filho, 2019; Chavez, Yu, Sadiq Jajja, Lecuna, & Fynes, 2020; Kazancoglu, Sagnak, Kayikci, & Kumar Mangla, 2020).…”

Sustainability through Operational Excellence: An Emerging Country Perspective

“…The term sustainability, from a company's perspective, can be defined as an operations strategy that simultaneously considers the economic, environmental, and social impact of the processes executed by the organization [5,8]. Nowadays, this operations strategy is an important requirement for companies due to established and also emerging environmental concerns, such as increasing consumer preference for environmentally friendly products, inflated energy costs and stricter legislation [6,9,10].…”

An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry

“…Accordingly, leather, leather goods, and footwear manufacturing industries are under tremendous pressure to innovate their operational performance to counter these recent advancements. These manufacturing industries are compelled to automate and upgrade, which further escalates the manufacturing expenditures (Kazancoglu, Sagnak, Kayikci, & Kumar Mangla, 2020). Moreover, the leather sector of Bangladesh is an essential domain for the financial growth of the country.…”