Operational challenges in the Cambodian mHealth revolution

Bullen, Piroska A. Bisits

doi:10.7309/jmtm.2.2.5

Cited by 29 publications

(27 citation statements)

References 2 publications

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“…It seems likely that many caregivers had changed their mobile phone numbers after the baseline survey. In Pakistan -as in Cambodia 16 and other developing countries -it is easy to switch service providers and such providers offer attractive packages to gain new customers.…”

Section: Discussionmentioning

confidence: 99%

Monitoring polio supplementary immunization activities using an automated short text messaging system in Karachi, Pakistan

Murtaza

Khoja

et al. 2013

Bull. World Health Organ.

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Section: Discussionmentioning

confidence: 99%

Monitoring polio supplementary immunization activities using an automated short text messaging system in Karachi, Pakistan

Murtaza

Khoja

et al. 2013

Bull. World Health Organ.

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“…Novel trials, particularly those in developing nations, encounter several challenges. In Cambodia, technical limitations include mobile users' ownership of multiple Subscriber Identity Module (SIM) cards from the six networks in Cambodia who may offer special deals for a limited period of time encouraging people to switch SIM cards temporarily (34,35). Sharing phones with family or friends, privacy concerns, and level of literacy may prove to be additional obstacles (34).…”

Section: Introductionmentioning

confidence: 99%

Mobile phone use among female entertainment workers in Cambodia: an observation study

Brody¹,

Tatomir²,

Tuot³

et al. 2017

mHealth

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Background: Text or voice messages containing health behavior change content may be an inexpensive, discreet, sustainable and scalable way to reach populations at high risk for HIV. In Cambodia, one of the important high-risk populations is female entertainment workers (FEWs). This ethnographic study aims to explore typical phone use, examining patterns and behaviors that may influence the design of future mHealth interventions. Methods:The study consisted of one 8-hour non-participant observation session for 15 randomly sampled Results: In this ethnographic study, all 15 participants made calls, checked the time and received researchrelated texts. More than half (n=8) of the participants engaged in texting to a non-research recipient. About half (n=7) went on Facebook (FB) and some (n=5) listened to music and looked at their FB newsfeed. Fewer played a mobile game, posted a photo to FB, went on YouTube, used FB chat/messenger, watched a video on FB, played a game on FB, used FB call/voice chat, looked at their phone's background or used the LINE app. Fewer still shared their phones, left them unattended, added airtime or changed their SIM cards.When participants received a research text message, most did not share the text message with anyone, did not ask for help deciphering the message and did not receive help composing a response. Notable themes from observer notes, HIV outreach workers and researchers include reasons why phone calls were the most frequent mode of communication, examples of how cell phone company text messages are used as a form of behavior change, literacy as a persistent barrier for some FEWs, and FEWs' high interest in receiving health-related messages and less concern about privacy and phone-sharing issues than expected.Conclusions: This study suggests texting is a part of normal phone use although not as frequently used as voice calls or Facebook. Despite the less frequent use, FEWs were able to send and receive messages, were interested in health messages and were not overly concerned about privacy issues. Texting and voice messaging may be useful tools for health behavior change within the FEW population in Cambodia.

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“…A recent review found that digital health use enhances various aspects of FHWs' work activities and, in particular, that mobile phones help with data collection, reporting, communication, and health care delivery 4 . However, most digital health projects in low- and middle-income countries are conducted at relatively small scale, in the form of pilot projects, and the evidence for a positive impact on health outcomes of many such pilots is mixed 2 , 7 – 10 …”

Section: Introductionmentioning

confidence: 99%

mJustice: Preliminary Development of a Mobile App for Medical-Forensic Documentation of Sexual Violence in Low-Resource Environments and Conflict Zones

Mishori

Anastario²,

Naimer

et al. 2017

Glob Health Sci Pract

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Operational challenges in the Cambodian mHealth revolution

Cited by 29 publications

References 2 publications

Monitoring polio supplementary immunization activities using an automated short text messaging system in Karachi, Pakistan

Monitoring polio supplementary immunization activities using an automated short text messaging system in Karachi, Pakistan

Mobile phone use among female entertainment workers in Cambodia: an observation study

mJustice: Preliminary Development of a Mobile App for Medical-Forensic Documentation of Sexual Violence in Low-Resource Environments and Conflict Zones

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