Operation and organisation of ambulatory surgery in France. Results of a nationwide survey; The OPERA study

Beaussier, Marc; Albaladéjo, Pierre; Sciard, Didier; Jouffroy, Laurent; Benhamou, Dan; Ecoffey, Claude; Aubrun, Frédéric

doi:10.1016/j.accpm.2017.07.003

Cited by 17 publications

(7 citation statements)

References 26 publications

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“…In a recent practice survey of French outpatient surgery units, most preoperative reminders were done by telephone by nurses (58%), and email or SMS reminders were little used (1%). Postoperative follow-up was not systematically performed but when it was done it was by telephone and mainly by nurses (70%) [ 3 ]. The use of SMS reminders instead of telephone would allow nurses to spend more time taking care of their patients on the ward and less time making time-consuming telephone calls.…”

Section: Discussionmentioning

confidence: 99%

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Efficiency of Text Message Contact on Medical Safety in Outpatient Surgery: Retrospective Study

Peuchot

Allard

Bertrand

et al. 2020

JMIR Mhealth Uhealth

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Background Establishing pre- and postoperative contact with patients is part of successful medical management in outpatient surgery. In France, this is mostly done via telephone. Automated information with short message service (SMS) reminders might be an interesting alternative to increase the rate of compliance with preoperative instructions, but no study has shown the safety of this approach. Objective The objective of this study was to evaluate the impact of pre- and postoperative automated information with SMS reminders on medical safety in outpatient surgery. Methods We conducted a retrospective, single-center, nonrandomized, controlled study with a before-after design. All adult patients who had outpatient surgery between September 2016 and December 2017 in our university hospital center were included. Before April 2017, patients were contacted by telephone by an outpatient surgery nurse. After April 2017, patients were contacted by SMS reminder. All patients were contacted the day before and the day after surgery. Patients contacted by SMS reminder were also contacted on day 7 after surgery. The primary end point was the conversion rate to full-time hospitalization. Secondary end points were hospitalization causes (anesthetic, surgical, organizational) and hospitalization costs. Results A total of 4388 patients were included, 2160 before and 2228 after the introduction of SMS reminders. The conversion rate to full-time hospitalization was 34/4388 (0.77%) with a difference between SMS group (8/2228, 0.36%) and telephone group (26/2160, 1.20%). The cost of SMS reminders was estimated as half that of telephone calls. Conclusions In this work, we report a decrease in the rate of conversion to full-time hospitalization with the use of pre- and postoperative SMS reminders. This new approach could represent a safe and cost-effective method in an outpatient surgery setting.

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Section: Discussionmentioning

confidence: 99%

“…Until recently, outpatients in France were mainly contacted by telephone before their surgery [ 3 ]. Telephone contact is costly and time-consuming with no guarantee of actually reaching the patient.…”

Section: Introductionmentioning

confidence: 99%

Efficiency of Text Message Contact on Medical Safety in Outpatient Surgery: Retrospective Study

Peuchot

Allard

Bertrand

et al. 2020

JMIR Mhealth Uhealth

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“…After same-day surgery, a telephone call (TC) for patient follow-up is recommended the next day. 1,2 However, most TCs do not result in interventions, and there is a high rate of no response from patients. 3,4 Therefore, we sought to evaluate postoperative recovery using an automated text message (TM) system (Memoquest; Calmedica).…”

Section: Introductionmentioning

confidence: 99%

“…After same-day surgery, a telephone call (TC) for patient follow-up is recommended the next day . However, most TCs do not result in interventions, and there is a high rate of no response from patients .…”

Section: Introductionmentioning

confidence: 99%

Association of Automated Text Messaging With Patient Response Rate After Same-Day Surgery

Cittanova¹,

Chauvier²,

Combettes³

et al. 2021

JAMA Netw Open

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“…As such, guidelines on ambulatory surgery recommend follow-up during the first 24 h after discharge [1]. Until recently, patients are most often contacted by telephone [2], without the classical patient-doctor confrontation. It is highly appreciated by patients and permits to detect early complications or to deal with patients anxieties or doubts in a synchronous mode.…”

Section: Introductionmentioning

confidence: 99%

Postoperative innovative technology for ambulatory anesthesia and surgery

Coppens

Caelenberg

Regge

2021

Current Opinion in Anaesthesiology

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Purpose of reviewTo give an overview of the impact of different forms of telehealth that are currently used in ambulatory anesthesia and surgery. Telehealth is applicable during the early recovery and intermediate recovery period (e.g. monitoring of quality of recovery), and as a tool for postoperative check-up during the late recovery phase. Recent findingsPostoperative follow-up after ambulatory surgery is still crucial to maintain quality of care as pain and postoperative nausea and vomiting remain common adverse events. There is a surge of telehealth applications from procedure-specific commercial smartphone apps (mHealth) to complete digital patient platforms instituted by the government. However, patient and healthcare provider engagement is not universal. Usability of these applications is mandatory as well as identifying and overcoming the barriers to its use.

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Operation and organisation of ambulatory surgery in France. Results of a nationwide survey; The OPERA study

Cited by 17 publications

References 26 publications

Efficiency of Text Message Contact on Medical Safety in Outpatient Surgery: Retrospective Study

Efficiency of Text Message Contact on Medical Safety in Outpatient Surgery: Retrospective Study

Association of Automated Text Messaging With Patient Response Rate After Same-Day Surgery

Postoperative innovative technology for ambulatory anesthesia and surgery

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