Openness to new perspectives created by patient participation at the morbidity and mortality meeting

Myren, Britt; Hermens, Rosella; Koksma, Jur; Bastiaans, S.; Hullu, Joanne A. de; Zusterzeel, Petra L.M.

doi:10.1016/j.pec.2020.08.008

Cited by 14 publications

(50 citation statements)

References 41 publications

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“…Although professionals experienced some limitations, the benefits of patient participation remain the same as for in person involvement. 6 The experiences of in person patient involvement were positive for both patients and healthcare professionals.…”

Section: Discussionmentioning

confidence: 99%

“…The M&M meetings in this pilot study followed the same design as in person patient involvement. 6 The main adjustment was including the safe videoconference tool ‘Lifesize’. 9 This tool required the patient to enter a code and password from home.…”

Section: Methodsmentioning

confidence: 99%

“…COVID-19 also influenced our morbidity and mortality (M&M) meeting at the department of gynaecology, which we organise with patient participation since 2016. 6 Involving patients at the M&M meeting is a form of PPI. During these meetings with the patient (and relatives), adverse events (AEs) are discussed with professionals in order to learn from what happened to eventually improve healthcare.…”

Section: Introductionmentioning

confidence: 99%

“…The outcome of previous research on in person patient involvement at M&M meetings is used to understand the similarities and differences with online involvement. 6 …”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Patient involvement via videoconference at the morbidity and mortality (M&M) meeting during COVID-19

et al. 2022

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Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

“…The outcome of previous research on in person patient involvement at M&M meetings is used to understand the similarities and differences with online involvement. 6 …”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Patient involvement via videoconference at the morbidity and mortality (M&M) meeting during COVID-19

et al. 2022

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“…This may require particular conditions within the healthcare system and specific skills and competencies for healthcare staff. There are some examples where it is beneficial to both patients and healthcare staff of patient involvement in learning from when things go wrong in healthcare 23 . A barrier to the openness and learning required to improve safety relates to perceptions around the healthcare system or professionals fear of being blamed, reputational damage, negative media coverage and litigation 24, 25 .…”

Section: Discussionmentioning

confidence: 99%

Adverse event reviews in healthcare: What matters to patients and their family? A qualitative study exploring the perspective of patients and family

McQueen

Gibson

Manson

et al. 2021

Preprint

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ObjectivesExplore what ‘good’ patient and family involvement in healthcare adverse event reviews may involve.DesignData was collected using semi-structured telephone interviews. Interview transcripts were analysed using an inductive thematic approach.SettingNHS Scotland.Participants19 interviews were conducted with patients who had experienced an adverse event during the provision of their healthcare, or their family member.ResultsFour key themes were derived from these interviews: trauma, communication, learning and litigation.ConclusionsFindings suggest there are many advantages of actively involving patients and their families in adverse event reviews. An open, collaborative, person-centred approach which listens to, and involves, patients and their families is perceived to lead to improved outcomes for all. For the patient and their family, it can help with reconciliation following a traumatic event and help restore their faith in the healthcare system. For the health service, listening and involving people will likely enhance learning with subsequent improvements in healthcare provision with reduction in risk of similar events occurring for other patients. Communicating in a compassionate manner could also decrease litigation claims following an adverse event. Overall, having personalised conversations and a streamlined review process, with open engagement to enhance learning, was important to most participants in this study.

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Reflections on a patient-centered approach to treatment of blow-out fractures: Why the wisdom of the pastmust guide our decision-making

Scolozzi

2022

Journal of Plastic, Reconstructive & Aesthetic Surgery

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Openness to new perspectives created by patient participation at the morbidity and mortality meeting

Cited by 14 publications

References 41 publications

Patient involvement via videoconference at the morbidity and mortality (M&M) meeting during COVID-19

Patient involvement via videoconference at the morbidity and mortality (M&M) meeting during COVID-19

Adverse event reviews in healthcare: What matters to patients and their family? A qualitative study exploring the perspective of patients and family

Reflections on a patient-centered approach to treatment of blow-out fractures: Why the wisdom of the pastmust guide our decision-making

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