“…To triangulate, validate, and enrich our findings (see also Denzin, 1970; Miles & Huberman, 1994; Van Maanen, 1979), we complemented our quantitative analysis with additional qualitative interviews ex post, following the example of several recent papers (see, for instance, Ahlers et al, 2016; Bouncken & Kraus, 2013; Carnes et al, 2022). For these “follow-up validation interviews” (Carnes et al, 2022) with key informants (see Ahlers et al, 2016; Bouncken & Kraus, 2013), we conducted four semi-structured interviews with four experienced TAMs in 2021. This also allowed for mitigation of any potential biases that may have occurred in the quantitative data collection, ensuring that the findings and their interpretation were accurate (Graebner, 2009; Nag et al, 2007; Van Maanen, 1979).…”