Open government data and the data usage for improvement of public services in the Rio de Janeiro City

Abstract

The use of Information and Communication Technologies (ICTs) for information transparency in Brazil is not recent. It is possible to highlight several strategies have emerged to promote transparency of these information. This article aims to fill a gap observed in the literature regarding the use of data and information provided by governments and used by citizens and companies from the comparison with the specialized bibliography. The methodology consists of a single case study, the city of Rio de Janeiro, with review of literature in the field of e-government and open data followed by an exploratory study of the portals open data and open data policy municipality of Rio de Janeiro. Furthermore creating a simple visit to portals based on the literature review of the eight principles of open data of the Open Government Data and five stars of Tim Berners-Lee. Finally, based on the work of Zuiderjwik & Janssen (2014) pointing virtuous elements of the use cycle of open data by civil society. This work also increase an element lacking in the literature: strategies of dissemination and encouraging governments to use open data.The results indicate the scarce, but organize data can improve the performance of service delivery of a city.

The Impact of Open Development Initiatives in Lower‐ and Middle Income Countries: A Review of the Literature

“…Like the efficiency studies above, a number reported on whether initial objectives were obtained. Correa (2014) and Canares (2014) showed that governments examined were and were not compliant with transparency policies respectively, and Matheus et al (2014) gave mediocre rating to Brazilian provinces based on Berners-Lee 5-star rating. Yet, these authors all made recommendations in terms of improving multi-stakeholder relations and interactivity, which leads to the conclusion that their effectiveness measures are not adequate.…”

“…For instance, a variety of research included university students, professionals, and experts to participate in or to test initiatives (Ansal and Yildirim, 2010;Murthy et al, 2014;Wu et al, 2013). Some articles made claims about the relevance of their work to 'ordinary' citizens without speaking to them or considering the actual Internet access restrictions 'ordinary' citizens face in these countries (Matheus et al, 2014;Nugroho et al, 2015). In the education domain, openness is argued to reach students who fall through the cracks (Tagoe, 2014), but typically research examined how OER can support inclusiveness for students already in attendance (Hodgkinson-Williams and Paskevicius, 2012;Shyshkina, 2015).…”

Towards an ambidextrous government

“…Later this was followed by regional states and municipalities, such as Sao Paulo, Recife and Rio de Janeiro. These portals started with a limited number of datasets, and functionalities [53,54]. Over time these became more advanced.…”

Transparency Dimensions of Big and Open Linked Data

“…On the dimension "types of channels to disclose data" the following types of channels were identified: i) transparency portals [37], ii) freedom of information access (FOIA) using all kind of channels [38], iii) open government data portals [39], iv) governmental portals, v) dashboard of services advertising, vi) outdoors with accountancy expenditures data in public works, vii) public financial statements (newspaper, viii) paper based at blackboards on City Hall, ix) Internet based on portals), x) call center to provide information and xi) call center to provide access and demand to public services [40]. The channels aforementioned can use different kinds of technologies and some of them were explicated such as public financial statements, with newspaper, paper based at blackboards on City Hall and Internet based via portals.…”

“…From the actors that use disclosed data, it is necessary to comprehend their interest to use the data. The scientific and practical literature [40,52,53] identified four types of interest on data usage dimension: i) Service Delivery, ii) Accountability, iii) Advocacy and iv) Participation.…”