Open Data Platforms and Their Usability: Proposing a Framework for Evaluating Citizen Intentions

Kapoor, Kawaljeet Kaur; Weerakkody, Vishanth; Sivarajah, Uthayasankar

doi:10.1007/978-3-319-25013-7_21

Cited by 17 publications

(15 citation statements)

References 26 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…At the same time, the potential to create value from these data is closely related to a level of capacities, knowledge, and skills of stakeholders (Chen et al, 2014;Kapoor et al, 2015;Weerakkody et al, 2017). Even if opening up data lowers the barriers for stakeholders to discover, access, and reuse them, the value creation often depends on a specific set of technical skills.…”

Section: Social Dimensionmentioning

confidence: 99%

“…The primary effort of the BOLD analytics concept is to make more data from public sector agencies and institutions readily accessible to diverse stakeholders with a view of reusing them and foster participation, collaboration, and cooperation. According to Kapoor et al (2015), this should contribute to the public policy-making space. Janssen et al (2012) then argued that opening up data should result in open government in which the government acts as an open system and interacts with its environment, i.e.…”

Section: Stakeholders In the Bold Analytics Ecosystemmentioning

confidence: 99%

See 1 more Smart Citation

Big and open linked data analytics ecosystem: Theoretical background and essential elements

Lněnička

Komárková

2019

Government Information Quarterly

View full text Add to dashboard Cite

Big and open linked data are often mentioned together because storing, processing, and publishing large amounts of these data play an increasingly important role in today's society. However, although this topic is described from the political, economic, and social points of view, a technical dimension, which is represented by big data analytics, is insufficient. The aim of this review article was to provide a theoretical background of big and open linked data analytics ecosystem and its essential elements. First, the key terms were introduced including related dimensions. Then, the key lifecycle phases were defined and involved stakeholders were identified. Finally, a conceptual framework was proposed. In contrast to previous research, the new ecosystem is formed by interactions of stakeholders in the following dimensions and their sub-dimensions: transparency, engagement, legal, technical, social, and economic. These relationships are characterized by the most important requisites and public policy choices affecting the data analytics ecosystem together with the key phases and activities of the data analytics lifecycle. The findings should contribute to relevant initiatives, strategies, and policies and their effective implementation.

show abstract

Section: Social Dimensionmentioning

confidence: 99%

Section: Stakeholders In the Bold Analytics Ecosystemmentioning

confidence: 99%

Big and open linked data analytics ecosystem: Theoretical background and essential elements

Lněnička

Komárková

2019

Government Information Quarterly

View full text Add to dashboard Cite

show abstract

“…Although some research on the usability of open data portals from a citizen's perspective was conducted by Kapoor et al (2015), their framework has never been applied in practice and there is no empirical evidence supporting the validity of the framework. Another framework for the usability evaluation was proposed by Osagie et al (2017).…”

Section: Background and Previous Studiesmentioning

confidence: 99%

“…However, the question remains whether the way such data are organized and disclosed really facilitates the task of finding the required data (Lourenço, 2015). In addition, this raises questions regarding the actual use and usability of open data portals and the extent to which they fulfill the stated outcomes of open data (Kapoor et al, 2015).…”

Section: Introductionmentioning

confidence: 99%

Usability evaluation of open data portals

Mura

Hub

Lněnička

2018

AJIM

View full text Add to dashboard Cite

Purpose The purpose of this paper is to conduct a usability evaluation of governmental data portals and provide a list of best practices for improving stakeholders’ ability to discover, access, and reuse of these online information sources. Design/methodology/approach The developed methodology was based on the comprehensive literature review that resulted in a benchmarking framework of the most important criteria. A usability testing method was then applied with accordance to unique requirements of open data portals. This approach was demonstrated by using of a case study. Findings The main found weakness was a lack of support for active engagement of stakeholders. The list of best practices was introduced to improve the quality of these portals. This should help to improve the discoverability and facilitate the access to data sets in order to increase their reuse by stakeholders. Social implications The creation of appropriate open data portals aims to fulfill the principles of open government, i.e., to promote transparency and openness through the publication of government data, enhance the accountability of public officials and encourage public participation, collaboration, and cooperation of involved stakeholders. Originality/value This paper proposed a new approach for the usability evaluation of open data portals on national level from an ordinary citizen’s point of view and provided important insights on improving their quality regarding data discoverability, accessibility, and reusability.

show abstract

“…The adoption of email security services is related to the perception of how clear, understandable and user-friendly it is (Herath, et al, 2014). Kapoor, Weerakkody, and Sivarajah (2015) have proposed a framework to evaluate citizens' use of open data platforms. The framework includes perceived usefulness as well as ease of use to represent the function value of open data websites.…”

Section: H1: Perceived Usefulness Is Positively Associated With the Imentioning

confidence: 99%

Examining the Perception and Use of Open Crime Data from a Citizen Perspective

Hung¹,

Hsieh²

2019

Chinese Public Administration Review

View full text Add to dashboard Cite

The disclosure of public information is an important issue in government practice. Freely used and accessible data produced by government bodies presumably encourages citizen participation and makes government more transparent and accountable. However, there is limited evidence that citizens would take advantage of open data and on what drives that usagee. This study expands the technology acceptance model to take into account citizens’ perception of open data’s potential societal risks as well as potential advantages to society and the advantages of delivering positive social outcomes. The analysis of results fromof an online survey conducted in Taiwan in May 2017 confirms that a majority of respondents agree that open crime data has advantages compared with aggregate-level statistical data, while risks involved in the adoption of open crime data is are indeed a concern for a majority of respondents. Both help to explain citizens’ intentions of using to use open crime data. Citizens’ perception of usefulness is positively related to their intention to use open data. However, perceived ease of use of open crime data is not significantly associated with the intention to use open crime data directly. Future research should consider other ways to reach citizens who do not use the internet regularly. A better understanding of citizens’ responses to open data helps government design continued improvements to open data.

show abstract

Open Data Platforms and Their Usability: Proposing a Framework for Evaluating Citizen Intentions

Cited by 17 publications

References 26 publications

Big and open linked data analytics ecosystem: Theoretical background and essential elements

Big and open linked data analytics ecosystem: Theoretical background and essential elements

Usability evaluation of open data portals

Examining the Perception and Use of Open Crime Data from a Citizen Perspective

Contact Info

Product

Resources

About