Open and Crowd-Based Platforms: Impact on Organizational and Market Performance

Abstract

The aim of the research was to present the state of the art on the use of open and crowd-based platforms and the advantages in terms of business performance that emerging practices employing such technologies are able to provide. The analysis was performed by extracting information on emerging practices from the repository Business Process Framework for Emerging Technologies developed by the Department of Industrial Engineering of the University of Salerno (Italy). Contingency tables allowed analysis of the association of such practices with industry, business function, business process, and impact on performance. From the analysis of the results, many implementation opportunities emerge, mainly in manufacturing, healthcare, and transportation industries, providing benefits not only in terms of efficiency and productivity, cost reduction, and information management but also in product/service differentiation. Therefore, the research provides an overview of opportunities for organizations employing open and crowd-based platforms in order to improve market and organizational performance. Moreover, the article highlights in what specific business contexts these technologies can be mainly useful.

Cognitive Mechanisms in Entrepreneurship Competence: Its Implication for Open Innovation

“…In previous literature, the impact of entrepreneurial self-efficiency on open innovation has been mentioned. Individuals or organizations with a higher degree of entrepreneurial self-efficiency are more willing to take the initiative to innovate, and their willingness to innovate is stronger [62][63][64]; entrepreneurs' entrepreneurial self-efficiency level can also positively predict innovation ability [65][66][67][68]. Self-efficiency itself is the source and driving force of individual innovation [69,70].…”

Optimising postgraduate supervision using multilevel modeling techniques in a constrained higher education environment

“…Crowdsourcing benefits include cost-effectiveness, faster problem solving, a hands-off approach, fresh perspective, and access to a diverse talent pool, making it a valuable resource for businesses looking to innovate and solve problems (Bronson, 2022). According to several researchers (Cammarano et al, 2022;Grimaldi, Vermicelli & Cricelli, 2022;Mishra & Maheshwari, 2023), there are best crowdsourcing practices with which businesses can attach the power of crowdsourcing to generate innovative solutions, reduce costs, and improve overall efficiency. One can be by making innovation a priority for leadership.…”

Effects of Intrinsic and Extrinsic Motivational Factors on Employee Participation in Internal Crowdsourcing Initiatives in China

“…Both types of crowdsourcing come with different limitations and disadvantages, such as information leakage, inappropriate ideation generation, and intellectual property rights dispute between participants and organizations for ExtCS. There are controversial views on whether there will be issues or disputes on intellectual property rights [9,12]. For IntCS, a continuous flow of ideas from employees and participation in IntCS initiatives on an ongoing basis is a major challenge, and the lack of contribution may be due to effective incentive mechanisms [31] or the lack of trust between the organizations and employees [39].…”

“…These benefits not only apply to profit organizations, but also to not-for-profit or hybrid organizations [10,11]. However, limitations and disadvantages, such as sensitive information leakage, intellectual rights dispute [12], and inappropriate recommendations for internal operation improvement [13] were gradually being identified, though dispute on intellectual property rights may not necessarily happen [9]. Organizations started looking into another type of crowdsourcing, namely internal crowdsourcing (IntCS).…”