Abstract:Groupware exist, and they contain expertise knowledge (explicit and tacit) that is primarily for solving problems, and it is collected on-the-job through virtual teams; such knowledge should be harvested. A system to acquire on-the-job knowledge of experts from groupware in view of the enrichment of intelligent agents has become one of the important technologies that is very much in demand in the field of knowledge technology, especially in this era of textual data explosion including due to the ever-increasin… Show more
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