Ontology-based approaches for cross-enterprise collaboration: a literature review on semantic business process management

Hoang, Hanh Huu; Jung, Jason J.; Tran, Chi P. T.

doi:10.1080/17517575.2013.767382

Cited by 31 publications

(18 citation statements)

References 17 publications

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“…The third paper, authored by Hoang, H.H., Jung, J.J. and Tran, C.P., presents a surveying result on ontological approaches for various cross-enterprise collaborations from literatures (Hoang, Jung, and Tran 2014). Particularly, this paper focuses on the state of the art of business process management based on the automated interoperability processes among the enterprises.…”

Section: Outline Of This Special Issuementioning

confidence: 97%

Semantic interoperability for automated enterprises

Jung

Bǎdicǎ

Nguyên

et al. 2015

Enterprise Information Systems

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Section: Outline Of This Special Issuementioning

confidence: 97%

Semantic interoperability for automated enterprises

Jung

Bǎdicǎ

Nguyên

et al. 2015

Enterprise Information Systems

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“…The annotation of a process model with semantics has different focuses, such as semantic information retrieval (Luo et al, 2016;Li et al, 2014), cross-enterprise collaboration (Hoang, Jung and Tran, 2014), service governance (Cai et al, 2018), BPM systems interoperability (Rico et al, 2015), evaluation of the aspects related to the enterprise process flows (Ingvaldsen and Gulla, 2012). However, the customization of a process model by annotating the concepts an ontology is not addressed by many authors.…”

Section: Related Workmentioning

confidence: 99%

Applying process mining and semantic reasoning for process model customisation in healthcare

Detro

Santos

Panetto

et al. 2019

Enterprise Information Systems

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Process flexibility plays a key role in high variability environments, such as healthcare. In this type of environment, the process model needs to change some elements to adjust to specific sets of requirements. Thus, this paper proposes a process model customizing method based on ontology and process mining. The method proposed is applied in customizing process models for acute ischemic stroke treatment. During process model customization, the method provides decision-making support for users, thereby ensuring a structurally correct process customization and enabling improves patient treatment by means of recommendations.

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“…From a process perspective, Business Process Management is regarded as a best practice management principle to help companies sustain a competitive advantage. Process Alignment and People Involvement are two critical concepts for the successful implementation of Business Process Management (Hung, 2011;Hoang et al, 2013;Alotaibi and Liu, 2016). This tool is used in an organization to operate on its internal processes, strategic processes, and people and responsibility management.…”

Section: Bpm -Business Process Managementmentioning

confidence: 99%

The Standardization of administrative processes: a case study using continuous improvement tool

Espíndola

Albuquerque

Xavier

et al. 2019

BJO&PM

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Goal: The goal of this research is to propose a system for the implementation of the standardization of processes, and for their continuous improvement and optimization in the administrative area of companies. Design / Methodology / Approach: A system for the implementation of process standardization was proposed and carried out through stages for structuring each process. Results: It was noticed that although no ideal model can be deployed in all organizations, there is a real necessity for companies that need tools to be used and adapted to the needs of each company. Limitations of the investigation: It is worth mentioning the fact that this work was elaborated considering the specificities of the company and that the planning for the implementation of the necessary changes was performed, observing the particularities of the company. Practical implications: The study demonstrates that with an organizational restructuring of the company, it is possible to structure internal and external processes, thus creating a faster and more accurate flow of information between departments and allowing lean management by eliminating obsolete and unnecessary processes. Another practical implication observed is the creation, control, and monitoring of indicators to achieve the results of the projected processes, as well as checking of the evaluation of these processes that can be maintained or changed according to the company's strategic planning. Originality / Value: This article contributes to the strengthening of strategic knowledge aimed at the standardization of administrative processes for the continuous improvement of quality in the services of retail companies and can be applied in companies from emerging countries.

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Ontology-based approaches for cross-enterprise collaboration: a literature review on semantic business process management

Cited by 31 publications

References 17 publications

Semantic interoperability for automated enterprises

Semantic interoperability for automated enterprises

Applying process mining and semantic reasoning for process model customisation in healthcare

The Standardization of administrative processes: a case study using continuous improvement tool

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