Online work: Managing conflict and emotions for performance in virtual teams

Ayoko, Oluremi B.; Konrad, Alison M.; Boyle, Maree Veronica

doi:10.1016/j.emj.2011.10.001

Cited by 75 publications

(61 citation statements)

References 60 publications

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“…First, the interviews with survivalist entrepreneurs were audio recorded (verbatim) (e.g. Ayoko et al, 2012;Opute, 2014). In that regard too, the findings from this study have been supported with verbatim comments from the respondents.…”

Section: Methodssupporting

confidence: 64%

Eradicating Poverty and Unemployment: Narratives of Survivalist Entrepreneurs

Iwu

Opute²

2019

J. Rev. Global Econ.

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Researchers continue to argue that survivalist entrepreneurs remain the untapped source for improved socioeconomic development because they have the potential to create employment, and reduce poverty. Unemployment and poverty remain the biggest challenges for sub-Saharan Africa but specifically South Africa with an escalating unemployment rate. This is the basis for this study, which set out to provide an authentic insight into the lives of survivalist entrepreneurs in Cape Town, South Africa, for the purpose of revealing the reasons why they are unable to significantly grow and add substantially to the economy. A qualitative approach by way of personal interviews was followed so as to gain an in-depth understanding of the participants' stories. The findings suggest that survivalist entrepreneurs are able to assist in the socioeconomic development of an economy if appropriate support is given to them by government or through some public-private growth initiatives. This study contributes to survivalist entrepreneurship literature by specifically illuminating why, according to Statistics South Africa, survivalist entrepreneurs do not seem to create more employment opportunities, improve the economy and alleviate poverty. In acknowledgment of some of the study's limitations, we consequently advise that further study in this area may consider a combination of methods as well as other locations.

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Section: Methodssupporting

confidence: 64%

Eradicating Poverty and Unemployment: Narratives of Survivalist Entrepreneurs

Iwu

Opute²

2019

J. Rev. Global Econ.

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“…A virtual team is usually defined as a group of people, composed of members that are geographically dispersed and mostly dependent on electronic communication tools [13][14][15][16]. With the advances of technology, global networks within and between organizations have become easier to establish.…”

Section: The Concept Of Virtualitymentioning

confidence: 99%

Extending the Individual Level of Virtuality: Implications of Task Virtuality in Virtual and Traditional Settings

Orhan

2014

Administrative Sciences

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Virtuality in organizations has usually been treated as a characteristic that is observed either at a team or organizational level. However, the penetration of new technologies into our lives has transformed the entire design of organizations and teams. Not only has the design of teams and organizations changed, but the context and design of our jobs have also been impacted. Today, even employees in traditional team settings use electronic communication tools to work with multiple dispersed contacts outside of their teams and organizations, such as colleagues, clients or suppliers, who do not share the same geographical location. With all of these changes, virtuality can no longer be considered as a concept that is exclusive to virtual team members. In today's organizations, to some extent, everyone's tasks involve non-face-to-face contacts, irrespective of team virtuality. It therefore becomes crucial to identify the task virtuality phenomenon in organizations. With this paper, the example of Yahoo! is used as a case study to illustrate how task virtuality can be relevant for the design of organizations. Additionally, the proposed two-dimensional framework integrates both team virtuality and task virtuality elements in organizations. This framework is novel in that it not only allows us how to conceptualize the task virtuality, but also provides practical guidance for managers to identify and understand the factors leading to high task virtuality and to deal with the resulting complexities.

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“…However, when students are geographically separate from each other, and meet only online, it can be challenging to achieve the level of trust required to make the most of the opportunities groupwork offers. By focusing on the relationship between the performance of identity in and the construction of social presence in online groupwork, this study adds a new and critical Not the same person anymore 21 dimension to a growing body of literature exploring ways to support productive social interaction for learning online (for example, Ayoko, Konrad, & Boyle, 2012;Crosta, Manokore, & Gray, 2016;Vuopala et al, 2016). Goffman's (1959Goffman's ( , 1972 insights into the complexity of social interaction help explain why certain practices can produce a feeling of social presence online.…”

Section: Discussionmentioning

confidence: 99%

‘Not the same person anymore’: groupwork, identity and social learning online

Jaber

Kennedy

2017

Distance Education

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Not the same person anymore 2 "Not the same person anymore": Groupwork, identity, and social learning online This paper argues that identity may be key to understanding why social presence has been considered so important to successful learning experiences. A qualitative case study of 10 students and 4 tutors in an online postgraduate education program was conducted. The research applied the work of Goffman to explain the relationship between social presence and support for the social production of identity online. Semi-structured individual and group interviews revealed the importance of trustworthy social interaction to support students' performance of identity and identity shifts in fostering deeper social learning. Implications for the design of effective online learning experiences are provided.

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Online work: Managing conflict and emotions for performance in virtual teams

Cited by 75 publications

References 60 publications

Eradicating Poverty and Unemployment: Narratives of Survivalist Entrepreneurs

Eradicating Poverty and Unemployment: Narratives of Survivalist Entrepreneurs

Extending the Individual Level of Virtuality: Implications of Task Virtuality in Virtual and Traditional Settings

‘Not the same person anymore’: groupwork, identity and social learning online

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