Online Reviews of 500 Urologists

Ellimoottil, Chandy; Hart, Alissa; Greco, Kristin A.; Quek, Marcus L.; Farooq, Ahmer

doi:10.1016/j.juro.2012.12.013

Cited by 94 publications

(84 citation statements)

References 8 publications

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“…33 Although physicians may believe that negative ratings outnumber positive ones on physician-rating Web sites, 34 numerous studies have found that not to be the case. 20,[35][36][37][38][39][40][41][42][43][44] This finding is consistent with what is known about consumer-sourced rating systems in general. In our study, parents reported posting positive ratings for physicians more often than negative ratings, by a factor of 3 to 1.…”

Section: -33supporting

confidence: 82%

Parental Awareness and Use of Online Physician Rating Sites

Hanauer

Zheng

Singer³

et al. 2014

Pediatrics

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WHAT'S KNOWN ON THIS SUBJECT: Public awareness and usage of physician-rating Web sites have been increasing over the last few years. Such ratings can influence adults' decisions about choosing a physician, but their influence on decisions for children' s physicians has not been characterized. WHAT THIS STUDY ADDS:In this nationally representative survey of parents, we found that the majority (74%) are aware of rating Web sites and slightly more than one-quarter (28%) had sought information on rating Web sites when choosing a primary care physician for their children. abstract BACKGROUND AND OBJECTIVE: The US public is increasingly using online rating sites to make decisions about a variety of consumer goods and services, including physicians. We sought to understand, within the context of other types of rating sites, parents' awareness, perceptions, and use of physician-rating sites for choosing primary care physicians for their children. METHODS:This cross-sectional, nationally representative survey of 3563 adults was conducted in September 2012. Participants were asked about rating Web sites in the context of finding a primary care physician for their children and about their previous experiences with such sites. RESULTS:Overall, 2137 (60%) of participants completed the survey. Among these respondents, 1619 were parents who were included in the present analysis. About three-quarters (74%) of parents were aware of physician-rating sites, and about one-quarter (28%) had used them to select a primary care physician for their children. Based on 3 vignettes for which respondents were asked if they would follow a neighbor' s recommendation about a primary care physician and using multivariate analyses, respondents exposed to a neighbor' s recommendation and positive online physician ratings were significantly more likely to choose the recommended physician (adjusted odds ratio: 3.0 [95% confidence interval: 2.1-4.4]) than respondents exposed to the neighbor's recommendation alone. Conversely, respondents exposed to the neighbor's recommendation and negative online ratings were significantly less likely to choose the neighbor children's physician (adjusted odds ratio: 0.09 [95% confidence interval: 0.03-0.3]). CONCLUSIONS:Parents are beginning to use online physician ratings, and these ratings have the potential to influence choices of their children' s primary care physician. Pediatrics 2014;134:e966-e975 AUTHORS:

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Section: -33supporting

confidence: 82%

Parental Awareness and Use of Online Physician Rating Sites

Hanauer

Zheng

Singer³

et al. 2014

Pediatrics

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show abstract

“…Using a modification of methodologies detailed by Ellimoottil et al [3] and Gray et al [4], we selected five "popular physician review websites" from which to collect information for each radiologist: HealthGrades.com, HealthcareReviews.com, RateMDs.com, Kudzu.com, and Yelp.com. Over a several-month period in 2014, we manually searched each site for all 1,000 selected radiologists that matched NCH SAF physician demographic information.…”

Section: Methodsmentioning

confidence: 99%

“…In 2010, a total of 32.4% of all obstetrician-gynecologists had been reviewed online, in contrast to only 6.6% of radiologists, anesthesiologists, and pathologists (collectively grouped as "other specialists"). That trend toward more online physician ratings seems to be gaining momentum; recent multiwebsite studies indicate that most urologists [3] and internists [4] are now profiled on such sites.…”

Section: Introductionmentioning

confidence: 99%

Physician Rating Websites: Do Radiologists Have an Online Presence?

Gilbert

Hawkins

Hughes

et al. 2015

Journal of the American College of Radiology

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“…9,10 Several studies have attempted to correlate factors associated with higher online patient ratings of individual physicians, such as physician sex, years in practice, medical specialty, insurance status, volume of online patient ratings, geographic region, and academic position. 5,8,11 Lopez et al 12 stated that patient reviews of physicians were affected by office staff, access to care, and convenience.…”

mentioning

confidence: 99%