Online Ranking System Effects on Perceived Fairness: Gender, Income and Education

Abstract

The gig economy, which is also referred to as the sharing or on-demand economy, involves the use of online platforms to offer and find short-term work, goods, and services on a flexible basis. These platforms, which allow freelancers and independent contractors to connect with clients in need of their services, have gained widespread popularity in recent years. However, the gig economy has been the subject of much controversy, particularly regarding the fairness of platform rating systems and their impact on workers' income and job security. This article presents an analysis of the distribution of fairness and perceived satisfaction with ranking systems in these work markets, and discusses the ways in which these systems may lead to unfair outcomes for workers. It also examines the effects of these systems on workers' income and job security, and investigates the potential influence of factors such as gender, age, and employment status on the fairness of these rating systems. The article suggests directions for further research on this topic and considers the implications of these findings for policymakers and practitioners.

Gig Economy in Malaysia: Current, Present and Future

“…Additionally, the misclassification of gig workers as independent contractors rather than employees can further exacerbate these challenges. Gig workers are often responsible for their own taxes, insurance, and other expenses that are typically covered by employers (Chen et al, 2022, Horan & Bullen-Smith, 2023. This lack of employer-provided benefits adds to the financial insecurity experienced by gig workers, making them more susceptible to economic hardship and limited access to social protections (Horan & Bullen-Smith, 2023).…”

“…Gig workers are often responsible for their own taxes, insurance, and other expenses that are typically covered by employers (Chen et al, 2022, Horan & Bullen-Smith, 2023. This lack of employer-provided benefits adds to the financial insecurity experienced by gig workers, making them more susceptible to economic hardship and limited access to social protections (Horan & Bullen-Smith, 2023). These social challenges faced by gig workers in Malaysia highlight the need for policies and regulations that protect the rights and well-being of this vulnerable group.…”

Multifaceted Disparities Associated with Translator Earnings: A Quantitative Study of Upwork Profiles

“…However, the gig economy, characterised by its online platforms, presents a distinct landscape from traditional labour markets. It operates distinctly from conventional employment structures, offering a more globalised workforce distribution and often a democratisation of work opportunities [31,32] . This online activity however, is embedded within preexisting relationships, where opportunities are often tied to social capital [33] .…”