Online psychological support in the COVID‐19 era: Social representations, trust and perceived effectiveness from the perspectives of clients and professionals
Elisa Colì,
Loredana Gavrila,
Dacia Cozzo
et al.
Abstract:BackgroundThis study examined the topic of online psychological counselling, focusing on the perspectives of both clients and professionals. In light of the widespread adoption of computer‐mediated psychological support during the COVID‐19 pandemic, the research analysed how it has taken shape in the collective consciousness, the role of trust, and perceived effectiveness.MethodThe sample consisted of 133 professionals (M = 46) and 716 patients (M = 33), recruited through non‐probabilistic snowball sampling. D… Show more
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