“…This type of administrative practice frequently results in public disillusionment, decreased citizen participation, and the promotion of hate speech, leading to decreased trust in the legal system and a decline in quality of life including access to infrastructure and healthcare (Šumah, 2018). The hate speech propagation process is complex, influenced by a range of individual, social, and contextual factors (Popa-Wyatt, 2023). As a result, this could be attributed to the limited number of publications on the topic.…”