Online Grocery Shopping Adoption: A Systematic Literature Review

Prabowo, Harjanto; Hindarwati, Enny Noegraheni; Yuniarty, -

doi:10.1109/icimtech50083.2020.9211241

Cited by 11 publications

(9 citation statements)

References 43 publications

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“…The objective of this scoping review is to understand the current landscape of online grocers, specific to online grocers, supermarkets, and mass merchandisers, in the real world. The current study complements other reviews on this topic that focus on specific aspects of the online food retail environment (such as marketing practices, healthfulness, and consumer uptake) [10,[12][13][14][15][16][17][18] by broadly synthesizing a larger body of research. This review seeks to answer 1) Who uses online food retail and why do they use it?…”

Section: Introductionmentioning

confidence: 92%

A scoping review of online food retail: Who’s using it, what they are buying, and what tactics are used to promote healthy or unhealthy purchases

Reimold,

Hall,

Rummo

et al. 2024

Preprint

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Online grocery shopping is an increasingly common part of the retail food environment. However, existing reviews have yet to synthesize the large swath of online grocery shopping research. We searched seven databases for studies reporting empirical data on online grocery retailing and shopping. Two reviewers screened search results and extracted information from 117 manuscripts containing 122 studies. Most studies were conducted in North America, Europe, and Asia. Younger, highly educated, and higher-income individuals were most likely to use online grocery and time savings, convenience, and website usability were the most common motivators for use. Common deterrents included the inability to pick perishable items and a lack of trust in the in-store shopper. Barriers included delivery and service fees, difficulty navigating online ordering, and limited availability. Individuals were more likely to purchase bulky/heavy items and less likely to purchase impulse items and perishables like fresh produce. The most common online retail promotion was price discounting. However, shoppers reported that marketing tactics seemed less noticeable online compared to brick-and-mortar stores. Online grocery has gained popularity; nevertheless, barriers may reflect inequities in access. Research is needed to further understand how shopping online influences overall food purchases and how to ensure equitable access.

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Section: Introductionmentioning

confidence: 92%

A scoping review of online food retail: Who’s using it, what they are buying, and what tactics are used to promote healthy or unhealthy purchases

Reimold,

Hall,

Rummo

et al. 2024

Preprint

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“…Furthermore, repurchase intention contents without a concentration on online fundamental content" were not incorporated. The benefits of a severe lessening of the quantity are quite clear (Prabowo and Hindarwati, 2020). We shape a body of contribution that approved detailed review procedures and are furthermost probable to affect upcoming studies.…”

Section: Text Corpusmentioning

confidence: 99%

A Systematic Literature Review of Online Repurchase Intention of Gold Jewelry

Heydari¹,

Khalid²

2023

BMS

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Purpose - The literature on online repurchase intention of gold jewelry is not only well organized, but also, no research focus on incorporating all previous works about it. The aim of this research will be delivering a systematic review of contributions” associated with online repurchase intention of gold jewelry”.Design/methodology/approach - This study assesses preious works covered in the Web of Science index”.Findings – Based on the aim of this study, it provides a dept literature review analysis (including different measures, methods, geographical scopes,”, etc.), and also delivers an well-organized model of Online repurchase intention. As a result of these categorizations, research gaps in the application of repurchase intention were identified. These gaps can be beneficial for researchers in the academic world as future lines of research.Implications/limitation – Providing a new approach including theoretical and practical studies by concentrating e-servicescape” as a leading factor for the online repurchase intention”. Upcoming research may assess the usefulness of various types of e-servicescape” deeply to confirm whether making a assuring structure of online repurchase intention that is conclusive and overwhelming.Implications - For private sector and governor policymakers, both cooperating chances and collaboration among the beneficiers of the Gold Jewelry ought to be reassessed by considering e-servicescape aspects.Originality/value – Including and analyzing the new aspect of e-servicescape” in the analytical review of online repurchase intention” is the Uniqueness of this research.Paper type Literature review.

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“…This study also took cognizance of published SLR on this topic and found that studies either did not consider both motivating and deterring factors or only concentrated on one particular industry (Kawaf and Tagg, 2012; Prabowo and Hindarwati, 2020) or a single factor (Khan et al. , 2015).…”

Section: Overviewmentioning

confidence: 99%

What motivates consumers to be in line with online shopping?: a systematic literature review and discussion of future research perspectives

Srivastava

Thaichon

2022

APJML

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PurposeThis study conducts a systematic literature review to synthesize the extant literature primarily on “online shopping consumer behavior” and to gain insight into “What drives consumers toward online shopping”.Design/methodology/approachThe authors followed guidelines for systematic literature reviews with stringent inclusion and exclusion criteria. The review is based on 79 research papers published from 2000 to 2020 in 21 reputed peer-reviewed international journals. The papers were analyzed and synthesized based on their defining characteristics, methodologies, major constructs and themes addressed.FindingsThe literature synthesis indicated that consumers have to make a trade-off between 11 perceived benefits and six perceived sacrifices to improve their net perceived value before making the final decision to adopt online shopping. It is important to decode these factors as they could improve both the functional and recreational value of the shopping experience for online consumers, resulting in an improvement in conversion rates from a prospect to the final purchase at e-stores. This could improve turnover as well as profits for the e-tailers.Originality/value This study pioneers to consolidate these factors through the lens of the value adoption model. This study also suggests insightful directions for further research perspectives in the online context from both consumers' and retailers' perspectives.

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Online Grocery Shopping Adoption: A Systematic Literature Review

Cited by 11 publications

References 43 publications

A scoping review of online food retail: Who’s using it, what they are buying, and what tactics are used to promote healthy or unhealthy purchases

A scoping review of online food retail: Who’s using it, what they are buying, and what tactics are used to promote healthy or unhealthy purchases

A Systematic Literature Review of Online Repurchase Intention of Gold Jewelry

What motivates consumers to be in line with online shopping?: a systematic literature review and discussion of future research perspectives

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