2020
DOI: 10.3399/bjgpopen20x101084
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Online forum users’ views and experiences of managing irritable bowel syndrome: a qualitative analysis of discussion content

Abstract: BackgroundIrritable bowel syndrome (IBS) is common and often negatively affects quality of life. Patients frequently perceive medical interventions as inadequate and seek support from other sources, including online discussion forums.AimTo explore online discussion forum topics posted by people with IBS.Design & settingA qualitative study exploring three UK-based online discussion forums.MethodA scoping review identified UK-based discussion forums with high activity and frequent use, which did not require … Show more

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Cited by 13 publications
(8 citation statements)
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“…87 They often feel their symptoms are dismissed or trivialised, describe the diagnostic process as confusing, or invasive, and the often-lengthy search for efficacious treatments as frustrating. 87 89 91-95 Patients often seek information and support from multiple sources, including internet web forums, 96 and may receive conflicting, or incorrect, advice. Clinicians should aim to gain a better understanding of patients' ideas, concerns and expectations of diagnosis and management.…”
Section: Doctor-patient Communication and Patient Perspectives In Primary Carementioning
confidence: 99%
“…87 They often feel their symptoms are dismissed or trivialised, describe the diagnostic process as confusing, or invasive, and the often-lengthy search for efficacious treatments as frustrating. 87 89 91-95 Patients often seek information and support from multiple sources, including internet web forums, 96 and may receive conflicting, or incorrect, advice. Clinicians should aim to gain a better understanding of patients' ideas, concerns and expectations of diagnosis and management.…”
Section: Doctor-patient Communication and Patient Perspectives In Primary Carementioning
confidence: 99%
“…The tone in the forum threads was generally very empathetic, kind and supportive. Indeed, it has already been described that the main purpose of a patient discussion in a discussion forum is to provide support and experience sharing between individuals, which is also the case here [ 11 , 16 ].…”
Section: Discussionmentioning
confidence: 97%
“…In the absence of such being supplied from the healthcare provider, as is often the case, patients frequently join online forum groups for this kind of information, in addition to emotional support. Unfortunately, the information provided is not necessarily scientifically proven [ 29 ]. By providing information from approved sources to support patients, and providing an overview of therapeutic options, patients show improved adherence to a chosen treatment.…”
Section: Discussionmentioning
confidence: 99%