Online Feedback Exchange

Foong, Eureka; Dow, Steven P.; Bailey, Brian P.; Gerber, Elizabeth M.

doi:10.1145/3025453.3025791

Cited by 29 publications

(2 citation statements)

References 67 publications

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“…Very few studies can be found that provide theoretical frameworks and guidelines on the digitalization of feedback both before and during lockdown education. A limited number of studies outline dimensions such as socio-psychological factors [8] or focus on a very specific type of learning case for feedback [9]. Furthermore, none of them considered the experiences and needs of massive switching to online education as observed in lockdown learning processes.…”

Section: Related Researchmentioning

confidence: 99%

Analysis of the Feedback Digitization Needs in Higher Education: Experiences from Lockdown Education in the Netherlands and Germany

Sedrakyan¹,

Berg²,

Veldkamp³

et al. 2023

IJIET

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After some time of lockdown experiences, limited attention for feedback and the absence of feedback digitalization frameworks suggests rethinking traditional feedback practices toward post-pandemics digital/hybrid education. This research surveyed feedback digitalization needs in the context of online education in high education institutions in the Netherlands and Germany during the COVID-19 pandemic. The dimensions surveyed included preferences for feedback such as typology of feedback (e.g., cognitive, behavioral, etc.), formats (e.g., written, audio, video), online instruments, and features for communicating feedback. The results suggest that online instruments supporting features for effortless interactivity are among the highly preferred digital options for giving/receiving feedback. When given online, inclusive formats of feedback that inform learners not only about their own but also peer performance were also found to be among highly rated options. The increased need for inclusive feedback with peers, however, may also negatively affect students’ mastery orientations. Thus, balancing online with offline approaches should also be recommended when considering feedback digitalization approaches.

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Section: Related Researchmentioning

confidence: 99%

Analysis of the Feedback Digitization Needs in Higher Education: Experiences from Lockdown Education in the Netherlands and Germany

Sedrakyan¹,

Berg²,

Veldkamp³

et al. 2023

IJIET

View full text Add to dashboard Cite

show abstract

“…Supporting creativity in design has been considered one of the grand challenges in Human-Computer Interaction (HCI) [50,51]. Given the inherent emphasis of crowdsourcing on collecting insights rapidly and inexpensively, crowdsourcing has been suggested as a key approach for supporting creativity [3,58] and for providing authentic, timely and affordable feedback [13]. While there have been many participatory systems described in related HCI literature (e.g., [2,4,8,9,26]), we firmly root our work in web design and online feedback systems.…”

Section: Related Workmentioning

confidence: 99%

CrowdUI: Supporting Web Design with the Crowd

Oppenlaender

Tiropanis

Hosio

2020

Proc. ACM Hum.-Comput. Interact.

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Web design is a complex and challenging task. It involves making many design decisions that materialise preconceived notions of user needs that may or may not be true. In this paper, we investigate supporting the co-design of a website with visual feedback elicited from the website's community of users. Website users can express their needs by rearranging and modifying the website's layout and design. To explore and validate this idea, we present CrowdUI, a web-based tool that enables members of the community of a website to visually express their design improvement ideas, frustrations and needs, and to send this feedback to the person in charge of designing or maintaining the website. CrowdUI is validated in a study with 45 users of a popular social media and networking website. Second, our qualitative evaluation with 60 experienced web developers shows that CrowdUI is able to elicit diverse and meaningful feedback. Put together, our results suggest that CrowdUI's approach constitutes a productive setting for eliciting visual feedback from the user community as a complement to traditional ways of eliciting feedback and participatory design. Finally, based on our experiences, we discuss a design space for crowdsourced web design and provide design recommendations for similar future tools. CCS Concepts: • Human-centered computing → Human computer interaction (HCI); User studies; User interface toolkits; • Information systems → Crowdsourcing.

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An intelligent distance learning framework: assessment-driven approach

Yoon

2021

Intelligent Systems and Learning Data Analytics in Online Education

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Online Feedback Exchange

Cited by 29 publications

References 67 publications

Analysis of the Feedback Digitization Needs in Higher Education: Experiences from Lockdown Education in the Netherlands and Germany

Analysis of the Feedback Digitization Needs in Higher Education: Experiences from Lockdown Education in the Netherlands and Germany

CrowdUI: Supporting Web Design with the Crowd

An intelligent distance learning framework: assessment-driven approach

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