Online course feedback comments clustering via document similarity

Abstract

Feedback is information provided to a student related to their skills or demonstrated performance during the completion of a task, usually after instruction (Hattie and Timperley, 2007). Feedback has been identified as a factor that can influence student performance (Fui and Lian, 2018; Martínez and Vargas, 2014; Uribe and Vaughan, 2017; Wisniewski et al., 2020) by allowing the students to identify what they need to achieve success according to what is expected of them, self-evaluating their learning and thinking on their actions and consequences, allowing them to reach goals and objectives. Likewise, it has been identified that little or ineffective feedback can lead to school dropout (Wisniewski et al., 2020).