Online counselling among Filipinos: do Internet-related variables matter?

Tuliao, Antover P.; Velasquez, Pocholo Andrew E.

doi:10.1080/21507686.2016.1260613

Cited by 3 publications

(5 citation statements)

References 29 publications

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“…Lastly, the findings underscore anonymity as a beneficial feature intrinsic to online counselling. Similar to Tuliao and Velasquez's (2017) findings, the online modality allows greater openness in divulging problems, thereby catering to more clients and preferences (i.e., concealing faces during video call sessions and email correspondence options). Furthermore, it minimises the possibility of publicising one's MHHS by removing the requirement of physically going to a centre and physically meeting a counsellor.…”

Section: Online Counselling: a Viable Alternativesupporting

confidence: 62%

“…However, as the global pandemic cast a spotlight on MH concerns and elevated MH technologies (Sorkin et al, 2021), queries regarding professional help have also risen in the Philippines (Alibudbud, 2022). Recent studies also reveal that, for many Filipinos bound by cultural barriers, online counselling has become preferable to face‐to‐face (F2F) counselling due to technological benefits, such as anonymity and disinhibition, which increase openness in divulging personal matters (Tuliao & Velasquez, 2017). Despite this, online counselling—as a modality that pertains to any Internet‐facilitated, professional and therapeutic client–counsellor interaction (Hechanova et al, 2013; Teh et al, 2014)—and its facilitators remain to be contextualised in the experiences of Filipinos situated within the cultural, social and economic milieu of the Philippines during the COVID‐19 pandemic.…”

Section: Introductionmentioning

confidence: 99%

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“Hello, can you hear me?”: Narratives of online mental health counselling among Filipino adults during the pandemic

Cruz

Marcelo

Naling

et al. 2022

Couns and Psychother Res

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Filipinos are often reluctant to seek professional mental health (MH) help. However, literature reveals that online counselling is preferable to face‐to‐face (F2F) MH services, with the pandemic possibly magnifying technology's anonymity and disinhibiting benefits. To further explore facilitators of online MH help‐seeking, this study tapped into the lived stories of Filipino adults who experienced at least one counselling session from March 2020 to March 2022. Among 83 screened respondents, 11 semistructured interviews were transcribed and analysed following Crossley's (2000) method. Findings reveal an overarching online MH counselling narrative composed of three phases and their respective events: (a) Precounselling (Resiliency Narrative versus MH Awareness, Turning Point, and Linking versus Searching); (b) Counselling (Two‐way Introduction, Unloading and Untangling, and Decision to Maintain or Terminate); and (c) Postcounselling (Relapse and Journey towards Growth and Advocacy). Three all‐encompassing facilitators were embedded throughout the process: Autonomy, Financial Capability, and MH Institutions. Notably, participants attributed their MH help‐seeking to autonomy, despite culture and stigma, because of enabling environments that entail heightened MH literacy, positive past experiences with professional MH help, social support and encouragement, and a sense of shared reality. Benefits unique to online counselling were also apparent among participants' narratives, including alleviating geographical boundaries and added financial and personal pressures. Overall, findings posit that Filipino adults consider online counselling as a preferable alternative to F2F counselling, thus necessitating further development and institutional support.

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Section: Online Counselling: a Viable Alternativesupporting

confidence: 62%

Section: Introductionmentioning

confidence: 99%

“Hello, can you hear me?”: Narratives of online mental health counselling among Filipino adults during the pandemic

Cruz

Marcelo

Naling

et al. 2022

Couns and Psychother Res

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“…Consequently, individuals are less likely to use professional services [42,79]. On the contrary, other studies have found that the presence of friends and family who have positive attitudes towards formal help-seeking can promote the utilization of mental health services [8,80]. Friends who sought formal help and, thus, serve as role models [14], and those who take the initiative in seeking help for the distressed individual [32] also encourage such behavior.…”

Section: Concern On Loss Of Face or Sense Of Shamementioning

confidence: 99%

Filipino help-seeking for mental health problems and associated barriers and facilitators: a systematic review

Martínez

Lau

et al. 2020

Soc Psychiatry Psychiatr Epidemiol

102

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Purpose This systematic review aims to synthesise the evidence on behavioural and attitudinal patterns as well as barriers and enablers in Filipino formal help-seeking. Methods Using PRISMA framework, 15 studies conducted in 7 countries on Filipino help-seeking were appraised through narrative synthesis. Results Filipinos across the world have general reluctance and unfavourable attitude towards formal help-seeking despite high rates of psychological distress. They prefer seeking help from close family and friends. Barriers cited by Filipinos living in the Philippines include financial constraints and inaccessibility of services, whereas overseas Filipinos were hampered by immigration status, lack of health insurance, language difficulty, experience of discrimination and lack of acculturation to host culture. Both groups were hindered by self and social stigma attached to mental disorder, and by concern for loss of face, sense of shame, and adherence to Asian values of conformity to norms where mental illness is considered unacceptable. Filipinos are also prevented from seeking help by their sense of resilience and self-reliance, but this is explored only in qualitative studies. They utilize special mental health care only as the last resort or when problems become severe. Other prominent facilitators include perception of distress, influence of social support, financial capacity and previous positive experience in formal help. Conclusion We confirmed the low utilization of mental health services among Filipinos regardless of their locations, with mental health stigma as primary barrier, while resilience and self-reliance as coping strategies were cited in qualitative studies. Social support and problem severity were cited as prominent facilitators.

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“…Finally, the presence of community and family influences were described by participants in this study as having the ability to promote or hinder Filipinos from seeking professional mental health services. Filipino American participants noted how family attitudes about mental health, cultural mistrust, and the support from family and friends can either promote help seeking behaviors (see Bernardo & Estrellado 2017 ; Straiton et al, 2018 ; Tuliao et al, 2016 ; Tuliao & Velasquez, 2017 ; Vahabi & Wong, 2017 ), or hinder help-seeking (see Coker et al, 2002 ; Gee et al, 2006 ). The present study additionally provides empirical support for the Filipino mindset of bahala na (Sanchez & Gaw, 2007 ), as evidenced by participants who described moments of optimistic fatalism.…”

Section: Discussionmentioning

confidence: 99%

“…The influence of community and family may promote or hinder professional help seeking in Filipino families (Chan & Litam, 2021 ; David et al, 2017; Nadal, 2021). Witnessing friends seek help, having a community with a higher awareness of mental health problems, and having family members who encouraged help seeking behaviors served as positive influences to utilizing professional resources (see Bernardo & Estrellado 2017 ; Straiton et al, 2018 ; Tuliao et al, 2016 ; Tuliao & Velasquez, 2017 ; Vahabi & Wong, 2017 ). Moreover, support from friends and family can buffer experiences of distress (Coker et al, 2002 ; Gee et al, 2006 ), ultimately discouraging professional support.…”

Section: Help-seeking Behaviorsmentioning

confidence: 99%

Experiences of Stress and Help-Seeking Behaviors in Filipino Americans

Litam

Chan

2022

Int J Adv Counselling

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A qualitative study using basic interpretive design identified the experiences of stress and barriers to professional help seeking among Filipino Americans ( N = 12). Filipino Americans employed both engagement and disengagement strategies in response to stress characterized by Indigenous, religious, and cultural responses. Filipino Americans preferred to seek support from friends, family, and community leaders and described individual, cultural, and community barriers to pursuing professional mental health services.

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Online counselling among Filipinos: do Internet-related variables matter?

Cited by 3 publications

References 29 publications

“Hello, can you hear me?”: Narratives of online mental health counselling among Filipino adults during the pandemic

“Hello, can you hear me?”: Narratives of online mental health counselling among Filipino adults during the pandemic

Filipino help-seeking for mental health problems and associated barriers and facilitators: a systematic review

Experiences of Stress and Help-Seeking Behaviors in Filipino Americans

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