Online Banking Information Systems Acceptance: An Empirical Examination of System Characteristics and Web Security

Chandio, Fida Hussain; Irani, Zahir; Zeki, Akram M.; Shah, Asadullah; Shah, Sayed Chhattan

doi:10.1080/10580530.2017.1254450

Cited by 23 publications

(12 citation statements)

References 61 publications

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“…This theory has been widely investigated in innovative business environments because it is associated with the predisposition of an individual to adopt something new (Venkatesh et al , 2008). In the face of investments in digital platforms, which have been intense and aggressive in the banking sector (Laukkanen and Kiviniemi, 2010; Bashir and Madhavaiah, 2015; Chandio et al , 2017), this research topic is relevant in this context.…”

Section: Introductionmentioning

confidence: 99%

“…It is interesting to note that the banking sector annually increases its investments in innovative policies linked to the development of digital platforms in order to increase benefits and customer satisfaction (Bashir and Madhavaiah, 2015; Chandio et al , 2017). These practices have also led to an increase in the number of users (Laukkanen and Kiviniemi, 2010).…”

Section: Introductionmentioning

confidence: 99%

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A meta-analytical study of technological acceptance in banking contexts

Santini

Ladeira

Sampaio

et al. 2019

IJBM

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Purpose The purpose of this paper is to present a systematic framework with a meta-analytical approach to find various types of antecedents, consequences and moderation effects of the technological acceptance model (TAM) in banking contexts. Design/methodology/approach The authors conducted a meta-analysis of a total of 142 articles, which generated 636 observations, in an accumulated sample of 45,781 respondents. Findings The findings of this meta-analysis demonstrated 18 constructs that were antecedent to the TAM and four constructs that functioned as consequences. Most of these relationships were significant and consistent. The authors also found some methodological, cultural, economic and theoretical moderations effects between TAM constructs and the attitudes/behavioural intentions of banking technological devices. Research limitations/implications This meta-analysis reviewed the relationships found worldwide in the literature on TAM constructs in banking contexts. It was possible to identify new avenues for future research. Some specific limitations, such as the non-use of qualitative studies and the clipping of adverse concepts, exist in the secondary data and should be registered. Practical implications The work could assist managers in decision-making because the findings resulting from the meta-analysis are more consistent than those from traditional primary surveys. Originality/value This research tested the impact of the antecedents, consequences and moderators of the TAM in the banking sector and presented important results via a meta-analytical review. This meta-analysis contributes to the marketing literature by offering a set of empirical generalisations, including relationship coefficients and calculated fail-safe numbers.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A meta-analytical study of technological acceptance in banking contexts

Santini

Ladeira

Sampaio

et al. 2019

IJBM

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“…Based on the Kaiser-Mayer-Olkin EFA test (KMO) with the result of the KMO value is 0.791, and the Barlett test value or P is 0.000 (less than 0.001), it proves that the sample is appropriate (Espejo, 2000). This measurement examines the observed variables (Chandio et al, 2017;Rafique et al, 2018). It was then evaluated using CFA, which was carried out with discriminatory, convergent validity, and reliability (Hair et al, 2010).…”

Section: Resultsmentioning

confidence: 99%

Understanding Students’ Intention to Use Mobile Learning at Universitas Negeri Semarang: An Alternative Learning from Home During Covid-19 Pandemic

Ismiyati

Kartowagiran

Muhyadi

et al. 2021

Journal of Educational, Cultural and Psychological Studies (ECPS Journal)

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Coronavirus Disease (Covid-19) pandemic influenced education systems throughout the world, including in Indonesia. It makes the universities and schools go online for their teaching-learning process. Therefore, mobile learning can be an alternative solution to carry out the teaching and learning process as suggested by the government. The purpose of this study was to explore empirically mobile learning acceptances based on Technology Acceptance Model (TAM) with satisfaction as the mediating variable. The population of this study is 250 Economics Education students at Universitas Negeri Semarang. The sample was taken by purposive sampling with the criteria of students who have used mobile learning in supporting their learning activities. Structural Equation Model (SEM) with AMOS 24 was performed to analyze quantitative data. The results showed that from 6 hypotheses, there are 5 accepted hypotheses; they are; perceived ease of use, perceived usefulness, and perceived interactivity have positive and significant effects on the intention to use mobile learning. The mediating variable (satisfaction) is successful to strengthen the influence between perceived ease of use and intention; and perceived usefulness and intention. However, satisfaction is rejected to mediate perceived interactivity and intention to use. Stakeholders should improve students’ satisfaction in their learning activities. The limitation of this study was the research results cannot be easely generalized in other contexts. In the future, other researchers can add other factors to examine better technology acceptance.

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“…As already known, online shopping has become a preferred channel of shopping and the pace of online shopping increases day by day (Selvakumar and Raghavan 2017;Izogo and Jayawardhena 2018), making technological advancements and the ease of transactions more consumers prefer using online banking in their daily lives (Chandio et al 2017). However, increasing numbers have not been reflected on studies to the same extent.…”

Section: Discussionmentioning

confidence: 99%

Cross-Cultural Variations in Consumer Behavior: A Literature Review of International Studies

Galina

Ürkmez²,

Wagner

2018

South East European Journal of Economics and Business

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The timeliness of studying the behavior of consumers from different cultures in an increasingly fragmented world is demonstrated by the dynamic growth of the number of published cross-cultural studies and the rise of special issues of consumer behavior-related journals. Researchers challenging consumer behavior variations from a cross-cultural standpoint encounter substantial challenges, including issues that arise from the diversity of domains and interdisciplinary approaches, such as the variety of methods for the collection, processing, analysis and interpretation of data, and issues related to method biases and scale equivalence (Steenkamp et al. 1998).In order to mitigate these challenges for cross-cultural research and to define future research streams, AbstractThis study presents a review of 85 peer-reviewed publications of cross-cultural variations in consumer behavior. The objectives of this study are to systemize conceptual and methodological approaches to research of cross-cultural variations in consumer behavior; to present an extended understanding of consumer behavior in related industries; to identify conceptual and methodological gaps and empirical issues in these studies; and by fulfilling the objective of this paper to develop an agenda guiding further research in a systematic manner. This literature review reveals the lack of a unified conceptual approach to defining cross-cultural variations and the absence of a unified terminology related to cross-cultural research. It also highlights methodological areas susceptible to common method bias, which hinders the establishment of equivalence in studies of cross-cultural variations in consumer behavior. This review accentuates the "cross-cultural variations" concept in consumer behavior research, covering both the differences and similarities that are the subject of cross-cultural studies. Furthermore, the current study outlines relevant contributions for theoretical and potentially managerial implications based on the study's insights.

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Online Banking Information Systems Acceptance: An Empirical Examination of System Characteristics and Web Security

Cited by 23 publications

References 61 publications

A meta-analytical study of technological acceptance in banking contexts

A meta-analytical study of technological acceptance in banking contexts

Understanding Students’ Intention to Use Mobile Learning at Universitas Negeri Semarang: An Alternative Learning from Home During Covid-19 Pandemic

Cross-Cultural Variations in Consumer Behavior: A Literature Review of International Studies

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