2018
DOI: 10.5325/jinfopoli.8.2018.0167
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Ongoing Policy, Regulatory, and Competitive Challenges Facing Canada's Small Internet Service Providers

Abstract: Many rural and remote Canadians continue to experience a digital divide. Internet Service Providers (ISPs) operating in these communities play a crucial role in connecting Canadians, yet they are understudied. This study aims to address this gap in the literature by focusing on policy, regulatory, and competitive challenges and issues facing small ISPs. Small ISPs face competitive pressures, but more importantly deal with regulatory challenges induced by the lack of a coherent national approach to rural broadb… Show more

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Cited by 14 publications
(3 citation statements)
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“…Many rural and remote communities face similar challenges and share common priorities with I ˆle-à-la-Crosse. For example, resource and service access, including food and other essential supplies, healthcare, and internet connectivity are issues faced by many rural and remote communities across Canada [55][56][57][58][59][60]. Key informants and community members from our partner community corroborated these access issues, particularly in relation to public health.…”
Section: Challenges and Opportunities For Using Digital Platforms For...mentioning
confidence: 75%
“…Many rural and remote communities face similar challenges and share common priorities with I ˆle-à-la-Crosse. For example, resource and service access, including food and other essential supplies, healthcare, and internet connectivity are issues faced by many rural and remote communities across Canada [55][56][57][58][59][60]. Key informants and community members from our partner community corroborated these access issues, particularly in relation to public health.…”
Section: Challenges and Opportunities For Using Digital Platforms For...mentioning
confidence: 75%
“…Rural, and remote communities commonly experience challenges with access to resources and services, including food and other essential supplies, healthcare, and internet connectivity (Oosterveer and Young 2015;Skinner et al 2016;Goodridge and Marciniuk 2016;Forbes and Edge 2009;McNally et al 2018;Haight, Quan-Haase, and Corbett 2014). Key informants and community members from our partner community (Île-à-la-Crosse) in a sub-arctic region in Canada corroborated these access issues, particularly in relation to public health.…”
Section: Community-based Needs Assessments In the 21st Centurymentioning
confidence: 99%
“…This ability to connect online is not a shared experience, as barriers of entry occur from poor connections specifically in rural, remote, and Indigenous communities in Canada (Auditor General of Canada, 2018), low to no digital literacy skills for getting online (International Telecommunication Union [ITU], 2018; Parsons & Hick, 2008), and no access to a personal computer (Napoli & Obar, 2014;Statistics Canada, 2020). Where Canadian telecommunications policy research has greatly focused on bridging the 'last mile,' being a connection to the home (R. McMahon et al, 2011;McNally et al, 2017McNally et al, , 2018 or digital literacy as a policy strategy across Canadian jurisdictions (Shepherd & Henderson, 2019), one area which has largely been ignored has been the internet as infrastructure with an acute awareness of the study of its individual layers. In 'access research,' policy frameworks tend to focus on the physical layer of the internet's infrastructure and citizen use of the applications layer.…”
Section: Introductionmentioning
confidence: 99%