One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals

Moore, Jo Ellen

doi:10.2307/3250982

Cited by 642 publications

(694 citation statements)

References 73 publications

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“…Research has shown that emotional exhaustion (a core dimension of burnout) is linked to reduced job satisfaction (Burke & Greenglass, 1995;Maslach & Jackson, 1986;Pines, Aronson, & Kafry, 1981;Wolpin, Burke, & Greenglass, 1991); reduced organizational commitment (Jackson, Turner, & Brief, 1986;Leiter & Maslach, 1988;Sethi, Barrier, & King, 2004); and high turnover and turnover intention (Firth & Britton, 1989;Jackson et al, 1986). The research literature suggests that technology professionals are particularly vulnerable to work exhaustion (Kalimo & Toppinen, 1995;Moore, 2000a).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

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Quality of working life and turnover intention in information technology work

Korunka

Hoonakker²,

Carayon

2008

Hum Ftrs & Erg Mfg Svc

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High turnover has been a major issue in information technology (IT) organizations. A conceptual model to explain turnover was developed and tested in two national samples of IT and IT manufacturing work. The model postulates that quality of working life mediates the relations between job/organizational characteristics and turnover intention. The American sample consisted of 624 IT employees of five IT organizations. The Austrian sample consisted of 677 employees from an international IT production company (IT manufacturing work). A similar questionnaire was used in both studies. The model was tested with path analysis. A core model with main pathways between job demands and supervisory support to emotional exhaustion, and between emotional exhaustion and job satisfaction to turnover intention was confirmed in the national samples and in subsamples of demographics and job types.

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Section: Theoretical Backgroundmentioning

confidence: 99%

“…Turnover has been a major issue pertaining to information technology (IT) personnel since the very early days of computing and continues in the present (Moore, 2000a;Niedermann & Summer, 2003). IT workers have a strong tendency to leave a current employer to work for another organization.…”

Section: Introductionmentioning

confidence: 99%

Quality of working life and turnover intention in information technology work

Korunka

Hoonakker²,

Carayon

2008

Hum Ftrs & Erg Mfg Svc

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“…Knudsen vd., (2009) çalışanlardan beklenen yüksek performans düzeyi, örgütteki merkezileşme derecesi gibi 'talep' unsurları ve örgütsel destek, uzun vadeli stratejik planlama gibi 'kaynak' unsurlarının çalışanda duygusal tükenme yaratarak işten ayrılma niyetini artırdığını ifade etmektedirler. Bununla birlikte Moore (2000), algılanan işyükü, rol belirsizliği, rol çatışması, otonomi ve ödüllerin adilliği olarak ele aldığı iş koşulları ile işten ayrılma niyeti ilişkisinde duygusal tükenmenin aracı rol etkisini tespit etmişlerdir. Thompson vd.…”

Section: Aracı Değişken Olarak Duygusal Tükenmeunclassified

İşe Bağli Gergi̇nli̇k İle İş Tatmi̇ni̇ İli̇şki̇si̇nde Duygusal Tükenmeni̇n Araci Rolü

Senay;KESER¹

2010

Ankara Üniversitesi SBF Dergisi

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ÖzetBu çalışmanın amacı işe bağlı gerginliğin iş tatmini üzerindeki etkisini araştırmak ve bu ilişkide duygusal tükenmenin aracı rolünü analiz etmektir. Bu amaçla Yalova'da yürütülen araştırmaya, Yalova ilindeki devlet okullarında görev yapmakta olan 350 ilköğretim ve lise öğretmeni katılmıştır. Araştırmada Revicki ve arkadaşları (1991) tarafından geliştirilen İşe Bağlı Gerginlik ölçeği, Brayfield ve Rothe (1951) tarafından geliştirilen İş Tatmini Ölçeği ve Maslach Tükenmişlik Ölçeğinin Duygusal Tükenme alt ölçeği kullanılmıştır. Araştırma kapsamındaki öğretmenlerin iş tatmin düzeylerinin ortalamanın üzerinde, işe bağlı gerginlik ve duygusal tükenme düzeylerinin ise beklenenin aksine ortalama seviyede olduğu tespit edilmiştir. Araştırmada ileri sürülen tüm hipotezler doğrulanmıştır. Araştırma sonucunda, işe bağlı gerginlik iş tatminini negatif yönde etkilemektedir ki bu beklenen bir sonuçtur. İşe bağlı gerginliğin duygusal tükenmeye etkisi elde edilen sonuçlar arasındaki en güçlü etkiye sahiptir. Bunun yanı sıra duygusal tükenmenin işe bağlı gerginlik ve iş tatmini arasındaki ilişkide kısmi aracı etkiye sahip olduğu tespit edilmiştir. Bu yöndeki hipotez de doğrulanmıştır.Anahtar Kelimeler: İşe bağlı gerginlik, iş tatmini, tükenmişlik, duygusal tükenme, aracı rol. The Mediating Role of Emotional Exhaustion on Job Related Strain and Job Satisfaction Relationship AbstractThe aim of the study is to analyze the effect of job related strain on job satisfaction and to reveal the moderating effect of emotional exhaustion in this relation. For the purpose of the study, 350 elementary and middle school teachers participated the study conducted in Yalova. Study measured the job related strain by a scale developed by Revicki and friends(1991), job satisfaction by Brayfield and Rothe's (1951) job satisfaction scale and emotional exhaustion by Maslach's Burnout Scale's subscale regarding emotional exhaustion. Job satisfaction levels of teachers in the sample is above the average while the job related strain and emotional exhaustion level was found to be at average level contrary to expectation. The entire hypothesis of the study was verified. As expected, job related strain negatively affected job satisfaction. One of the biggest effects came from job related strain effect on emotional exhaustion. Besides, it was revealed that emotional exhaustion played a mediating role in the relation between job related strain and emotional exhaustion.

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“…Moreover, the literature mentioned factors like Work Overload (WOL) that could affect the phenomenon of technology adoption as it refers to the employees' perceptions regarding the work environment being compacted with many tasks, close deadlines and having exhausting working hours (Moore, 2000). Several studies concluded that time-insufficiency and heavy workload in healthcare sector were considered important factors negatively affecting the adoption of HIS (Boonstra & Broekhuis, 2010;McGinn et al, 2011).…”

Section: Environmental Dimensionmentioning

confidence: 99%

Investigating the Organizational and the Environmental Issues that Influence the Adoption of Healthcare Information Systems in Public Hospitals of Iraq

Al-Hadban¹,

Hashim²,

Yusof³

2016

CIS

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Healthcare information systems (HIS) are an important part of nowadays hospitals as it provides valuable benefits and functionalities for healthcare provision. However, the implementation and adoption of these complex innovations is a challenging task as documented by the literature; therefore, careful planning and consideration to all important factors that influence the adoption process by healthcare staff is required. Governmental reports stated that the usage of HIS systems within public hospitals of Iraq is still low and problematic; that's why the current study aims at empirically investigating the opinions of healthcare staff regarding the adoption of HIS within public hospitals of Iraq. The current study extended the UTAUT model by integrating additional organizational and environmental factors and for that purpose a questionnaire was developed for obtaining the healthcare staff's opinions. To the best of our knowledge, this is the first empirical study that utilized the UTAUT model to tackle the topic of HIS adoption in Iraq public healthcare sector. The study was able to explain 33% and 46% of the variance within the behavioral intention and the usage of HIS, respectively. The practical findings of this quantitative study can be helpful for healthcare officials to address the actual challenges related to HIS adoption and to set proper strategies for implementing futuristic HIS projects.

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One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals

Cited by 642 publications

References 73 publications

Quality of working life and turnover intention in information technology work

Quality of working life and turnover intention in information technology work

İşe Bağli Gergi̇nli̇k İle İş Tatmi̇ni̇ İli̇şki̇si̇nde Duygusal Tükenmeni̇n Araci Rolü

Investigating the Organizational and the Environmental Issues that Influence the Adoption of Healthcare Information Systems in Public Hospitals of Iraq

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