One Data Indonesia Policy Adoption for Telkom University Data Warehouse Framework

Abstract

The Indonesian government has implemented a data warehouse named One Data (Satu Data) Indonesia (ODI) to support its operations since 2019. However, the implementation of this concept in universities has been limited, with only a few universities adopting it. Telkom University is one of the few universities in Indonesia that has already taken steps to implement ODI at the university level. The adoption of ODI at Telkom University is known as the One Data Telkom University (ODTU) project. This project aims to create a platform for universities to share data and collaborate more effectively. This paper thoroughly examines the implementation of the ODI policy and data warehouse framework at Telkom University, focusing on the ODTU data warehouse design and architecture. This paper discusses the implementation of ODTU into several applications, including the One Data Portal, One Data Dashboard, and One Data Market. Moreover, it identifies the challenges encountered during the implementation process, such as data integration, data privacy and security, standardized data models, and the promotion of a shared vision among stakeholders with varying levels of data literacy. Our analysis results demonstrate the effectiveness of the ODTU framework in improving data management practices at Telkom University. The customer satisfaction index (CSI) shows that across key reliability, assurance, and responsiveness measures, Telkom University experienced average score improvements of 3-6% after implementing ODTU. This study contributes to the existing literature on ODI policy adoption in the context of higher education institutions, providing insights for institutions seeking to improve their data management practices.