“…There exists an extensive literature on dispatching policies and their optimality [9,26,27,35,36,37,42,46]. Among the dispatching policies, the join-the-shortest-queue (JSQ) policy has received considerable attention [5,6,10,19,20,23,24,28,30,44,45]. The JSQ policy in some scenarios has been proven to be the optimal policy; on the one hand it minimizes the customers mean waiting time [25] and on the other hand it stochastically maximizes the number of customers served by time t, t > 0 [43].…”