2022
DOI: 10.1287/opre.2020.2027
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On the Optimal Design of a Bipartite Matching Queueing System

Abstract: Designing Fair and Efficient Matching Service Systems

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Cited by 29 publications
(38 citation statements)
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“…There has also been a number of studies that consider the design and performance evaluation of parallel FCFS systems. The problem of how to optimally design a matching graph to balance waiting time delays and matching rewards generated by pairing customers and servers under FCFS-ALIS has been studied in Afeche et al [2019]. Adan et al [2019] design heuristics to approximate customer-to-sever matching rates by means of an FCFS bipartite infinite matching model first proposed in Caldentey and Kaplan [2007], and further analyzed in and Fazel-Zarandi and Kaplan [2018].…”
Section: Discussionmentioning
confidence: 99%
“…There has also been a number of studies that consider the design and performance evaluation of parallel FCFS systems. The problem of how to optimally design a matching graph to balance waiting time delays and matching rewards generated by pairing customers and servers under FCFS-ALIS has been studied in Afeche et al [2019]. Adan et al [2019] design heuristics to approximate customer-to-sever matching rates by means of an FCFS bipartite infinite matching model first proposed in Caldentey and Kaplan [2007], and further analyzed in and Fazel-Zarandi and Kaplan [2018].…”
Section: Discussionmentioning
confidence: 99%
“…They propose a quadratic program (QP) to compute the steady-state matching flows between customers and servers and prove the conditions under which the approximation is exact. We build on the theoretical results in [2] to design resource eligibility structures that match heterogeneous individuals and resources in the homelessness setting. Contrary to the model in [2], we do not assume that the queues or the matching rewards are given a priori.…”
Section: Literature Reviewmentioning
confidence: 99%
“…We build on the theoretical results in [2] to design resource eligibility structures that match heterogeneous individuals and resources in the homelessness setting. Contrary to the model in [2], we do not assume that the queues or the matching rewards are given a priori. Instead, we propose to use observational data from historical policy to learn an appropriate grouping of individuals into distinct queues, estimate the matching rewards, and evaluate the resulting policies.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Afeche et al. (2021) studied a two‐sided queue to find matching topologies to investigate the trade‐off between customer waiting times and matching rewards. However, the structure of our transplant queueing systems is different from matching queues because the patients change class while waiting due to health deterioration and the objective is to maximize the total expected pre‐ (waiting time) and post‐transplant survival (matching reward).…”
Section: Related Workmentioning
confidence: 99%