“…Current literature on manufacturing flexibility offers several competing definitions and classifications (Benjaafar & Ramakrishnan, 1996;Browne, Dubois, Rathmill, Sethi, & Stecke, 1984;Chan, Bhagwat, & Wadhwa, 2006;Chang, 2007;D'Souza & Williams, 2000;Sethi & Sethi, 1990;Wahab, Wu, & Lee, 2008). According to the hierarchical classification suggested by Benjaafar and Ramakrishnan, flexibility can be product-related or process-related.…”