1999
DOI: 10.1108/01435129910276271
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On‐the‐job training: a key to human resource development

Abstract: Presents the main findings of the study recently conducted by the author:``On-the-job training: a tool for professionalism and productivity'' (a case study of Botswana National Library Service), which was carried out in order to explore and identify on-the-job training (OJT) needs for library staff. The instrument used was an openended questionnaire followed by interviews to eliminate ambiguities. Questionnaires were coded after data collection. This procedure was found to be more appropriate as participants w… Show more

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Cited by 17 publications
(12 citation statements)
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References 13 publications
(3 reference statements)
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“…Library assistants require training for various purposes. Jain (1999) and Rowley (1995) cited by Dawha (2009) posits that lack of training results in lack of ability to use existing knowledge, which causes ineffective services, lack of customer satisfaction, and lower productivity. Pugh (1984) maintains that training will foster an increase in professionalism and better management methods, whereas lack of training can cause frustration and lack of job satisfaction.…”
Section: Training Needs In Academic Librarymentioning
confidence: 99%
“…Library assistants require training for various purposes. Jain (1999) and Rowley (1995) cited by Dawha (2009) posits that lack of training results in lack of ability to use existing knowledge, which causes ineffective services, lack of customer satisfaction, and lower productivity. Pugh (1984) maintains that training will foster an increase in professionalism and better management methods, whereas lack of training can cause frustration and lack of job satisfaction.…”
Section: Training Needs In Academic Librarymentioning
confidence: 99%
“…They argue that training is merely an arrangement and "the only way to learn" and solve problems is through job experience (p. 15). This overrules the view of some researchers (Derouen & Kleiner, 1994;Jain, 1999) who believe that formal training programs would develop individuals into better, more efficient and multi-skilled workers. This is because most of the formal training programs do not meet the needs of the workers for which it has been developed.…”
Section: Mazuki Jusoh and Poh Wing Lim 37mentioning
confidence: 89%
“…The overriding importance of workplace learning in the forms of formal training and job experiences is their impact on employees. Employee development, for example, occurs through both job experiences (Collin, 2004;Lowy et al, 1986;McCall et al, 1988;Wick, 1989) and formal training (Derouen & Kleiner, 1994;Jain, 1999;Mitchell, 1990;Parkinson, 1990;Pettigrew et al, 1988;Ragins & Sundstrom, 1989). Some researchers have discovered that people gain knowledge, skills, competence, and insights by means of job experience (Billet, 1995;Boud & Miller, 1996;Collin, 2000;Morrison & Bratner, 36 JOURNAL OF TRANSNATIONAL MANAGEMENT 1992; Mumford, 1995) or from in-house training and external training (Westhead & Storey, 1996).…”
Section: Learning Via Job Experiences and Formal Trainingmentioning
confidence: 99%
“…From previous studies, the above relationship between job training and subjective well-being could be explained through trainees' job performance. Pugh stated that a provision of training improve the professionalism of workers [ 19 ]; therefore, a deficiency of training could lead to a lack of skill to use the knowledge of individuals, which bring about a lack of self-satisfaction [ 20 ]. Accordingly, when the training has a direct positive impact on job performance of trainee, they could be more satisfied in their job [ 21 ].…”
Section: Discussionmentioning
confidence: 99%